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User Stats

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Michael Calvey
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  • Head of Sales at BiggerPockets
  • Denver, CO
92
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68
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What is the one thing you hate doing within your REI business?

Michael Calvey
Pro Member
  • Head of Sales at BiggerPockets
  • Denver, CO
Posted

I'm curious, within your own real estate investing biz, what is the one thing you hate doing but needs to be done to run your business?

  • Michael Calvey
  • [email protected]
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    JD Martin
    Property Manager
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    • Rock Star Extraordinaire
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    JD Martin
    Property Manager
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    • Rock Star Extraordinaire
    • Northeast, TN
    ModeratorReplied

    Turnovers. 

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    James De Stefano
    • Real Estate Agent
    • Houston, TX
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    James De Stefano
    • Real Estate Agent
    • Houston, TX
    Replied

    I'm early on along the journey, but so far it's been the "walking on eggshells" while screening / accepting / declining prospective tenants. 

    Maybe it's because it's beaten into our heads as RE agents, but I'm particularly careful when emailing, texting or calling applicants.   There's just 100 ways people can scream discrimination, when 90% of the time it's simply " You don't meet the income to rent"  

    There's crazier things for sure, but this has been consistent! ha

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    Bjorn Ahlblad
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    #5 Multi-Family and Apartment Investing Contributor
    • Investor
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    Bjorn Ahlblad
    Pro Member
    #5 Multi-Family and Apartment Investing Contributor
    • Investor
    • Shelton, WA
    Replied

    Can't really say, I don't focus on things I hate. Ask me what I love; easy-it is the money.

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    Michael Calvey
    Pro Member
    • Head of Sales at BiggerPockets
    • Denver, CO
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    Michael Calvey
    Pro Member
    • Head of Sales at BiggerPockets
    • Denver, CO
    Replied
    Quote from @James De Stefano:

    I'm early on along the journey, but so far it's been the "walking on eggshells" while screening / accepting / declining prospective tenants. 

    Maybe it's because it's beaten into our heads as RE agents, but I'm particularly careful when emailing, texting or calling applicants.   There's just 100 ways people can scream discrimination, when 90% of the time it's simply " You don't meet the income to rent"  

    There's crazier things for sure, but this has been consistent! ha


    Screening tenants can be tricky—like tiptoeing through a minefield because you need to be careful about laws and the risk of discrimination claims. It's great that you're already being careful. Here are some simpler tips to make your process smoother and less stressful:

    1. Make a Rule Book: Make sure you screen everyone the same way. Think of it like following a recipe—same steps, same ingredients, every time. This keeps things fair and covers your back if someone says you were unfair. Writing down what you do and why can also help you remember later.
    2. Be Clear When You Say No: If you have to turn someone down, tell them exactly why. Like if their income isn't enough, explain how you figure out if someone can afford the rent. This helps them see it’s nothing personal, just math.
    3. Keep Learning: Laws about renting to people can change. Staying sharp with courses or classes not only helps you stay out of trouble but also shows you’re serious about being fair.
    4. Ask the Experts: When you're not sure what to do, talking to a lawyer who knows about real estate can really help calm your nerves and make sure you're doing everything right.
    5. Use Smart Tools: Think about using a service that checks tenants for you. It's like having a helper that makes sure you’re thorough and following the law, which can make your job a lot easier.

    It's cool to see someone who really cares about doing things right. How do you usually handle screening tenants, and have you found any helpful tools or tricks?

  • Michael Calvey
  • [email protected]
  • User Stats

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    Jeremy Jareckyj
    • Real Estate Agent
    • Salt Lake City, UT
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    Jeremy Jareckyj
    • Real Estate Agent
    • Salt Lake City, UT
    Replied

    bad tenants/turns

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    Don Konipol
    Lender
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    Don Konipol
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    • The Woodlands, TX
    Replied

    Dealing with attorneys…

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    Benjamin Aaker
    Professional Services
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    Benjamin Aaker
    Professional Services
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    Replied
    Due diligence. One of the most important things to do, but if everyone was honest and kept good records, it would be easy.
  • Benjamin Aaker
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    Jill F.
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    Jill F.
    • Investor
    • Akron, OH
    Replied
    Having multiple qualified applicants is a good problem to have, but I hate telling people that I would love to rent to that I rented a listing to another applicant.

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    Mark Cruse
    • Investor
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    Mark Cruse
    • Investor
    • Fort Washington, MD
    Replied

    Not much. It keeps me busy and sometimes chaotic but I have passion for it. I guess if I have to chose something itś having to encounter utterly dishonest bottom feeders. I also dont care for filing taxes and everything with it. My accountant got on my nears a few times in the past but now Iḿ on a quest for a new one. Trying to figure out which one is good, bad, incompetent or effective is nerve racking. The thought of jumping ship to someone who gets on my nerves more is annoying. 

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    Mark Cruse
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    Mark Cruse
    • Investor
    • Fort Washington, MD
    Replied
    Quote from @Mike Calvey:
    Quote from @James De Stefano:

    I'm early on along the journey, but so far it's been the "walking on eggshells" while screening / accepting / declining prospective tenants. 

    Maybe it's because it's beaten into our heads as RE agents, but I'm particularly careful when emailing, texting or calling applicants.   There's just 100 ways people can scream discrimination, when 90% of the time it's simply " You don't meet the income to rent"  

    There's crazier things for sure, but this has been consistent! ha


    Screening tenants can be tricky—like tiptoeing through a minefield because you need to be careful about laws and the risk of discrimination claims. It's great that you're already being careful. Here are some simpler tips to make your process smoother and less stressful:

    1. Make a Rule Book: Make sure you screen everyone the same way. Think of it like following a recipe—same steps, same ingredients, every time. This keeps things fair and covers your back if someone says you were unfair. Writing down what you do and why can also help you remember later.
    2. Be Clear When You Say No: If you have to turn someone down, tell them exactly why. Like if their income isn't enough, explain how you figure out if someone can afford the rent. This helps them see it’s nothing personal, just math.
    3. Keep Learning: Laws about renting to people can change. Staying sharp with courses or classes not only helps you stay out of trouble but also shows you’re serious about being fair.
    4. Ask the Experts: When you're not sure what to do, talking to a lawyer who knows about real estate can really help calm your nerves and make sure you're doing everything right.
    5. Use Smart Tools: Think about using a service that checks tenants for you. It's like having a helper that makes sure you’re thorough and following the law, which can make your job a lot easier.

    It's cool to see someone who really cares about doing things right. How do you usually handle screening tenants, and have you found any helpful tools or tricks?

     I´ve never had this problem, nor do I know anyone who has ever been hit with discrimination claims. It seems like you cant be in jeopardy of that unless you are discriminating. I have a specific criteria for screening which has nothing to do with any race, creed, color, religion or anything else. Unless they are a nazi or something similar, what they are makes zero difference to me. If I have no bias naturally, naturally it cant come out in my selection. If someone believes that, I can show them the criteria and that will end it. The only way I could even think of this would be if I know I had personal feelings of bias to others. There is a member here that advises newbies to treat section 8 recipients like animals. Those are the types that have to worry about stuff like that. 

    Not sure if I have to rent to someone I know is an open racist. I actually inherited a racist who consistently wanted to stay in my unit. Real story. 

    User Stats

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    Justin Brickman
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    • Realtor
    • San Antonio, TX
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    Justin Brickman
    Agent
    • Realtor
    • San Antonio, TX
    Replied

    Trusting others and handing off work. Need to do much better with this! 

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    Alecia Loveless
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    Alecia Loveless
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    Replied

    @Mike Calvey The only thing I truly don’t like so far is setting up appointments for a showing and then not having people show up.

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    Chris Seveney
    Lender
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    Chris Seveney
    Lender
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    • Investor
    • Virginia
    Replied
    Quote from @Mike Calvey:

    I'm curious, within your own real estate investing biz, what is the one thing you hate doing but needs to be done to run your business?


     bookkeeping

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    Bonnie Low
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    Bonnie Low
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    • Investor
    • Cottonwood, CA
    Replied
    Quote from @Mike Calvey:

    I'm curious, within your own real estate investing biz, what is the one thing you hate doing but needs to be done to run your business?


     Honestly, I hate posting on social media. I'm just bad at it but I know it's important to drive more direct bookings.

  • Bonnie Low
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    Matthew Morrow
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    • Pennsylvania
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    Matthew Morrow
    Agent
    • Investor
    • Pennsylvania
    Replied
    Quote from @Mike Calvey:

    I'm curious, within your own real estate investing biz, what is the one thing you hate doing but needs to be done to run your business?


     Follow up and structure with prospective deals. One of the most important aspects but its always a time consuming aspect that most put off and miss out....

    User Stats

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    Replied
    Quote from @Mike Calvey:
    Quote from @James De Stefano:

    I'm early on along the journey, but so far it's been the "walking on eggshells" while screening / accepting / declining prospective tenants. 

    Maybe it's because it's beaten into our heads as RE agents, but I'm particularly careful when emailing, texting or calling applicants.   There's just 100 ways people can scream discrimination, when 90% of the time it's simply " You don't meet the income to rent"  

    There's crazier things for sure, but this has been consistent! ha


    Screening tenants can be tricky—like tiptoeing through a minefield because you need to be careful about laws and the risk of discrimination claims. It's great that you're already being careful. Here are some simpler tips to make your process smoother and less stressful:

    1. Make a Rule Book: Make sure you screen everyone the same way. Think of it like following a recipe—same steps, same ingredients, every time. This keeps things fair and covers your back if someone says you were unfair. Writing down what you do and why can also help you remember later.
    2. Be Clear When You Say No: If you have to turn someone down, tell them exactly why. Like if their income isn't enough, explain how you figure out if someone can afford the rent. This helps them see it’s nothing personal, just math.
    3. Keep Learning: Laws about renting to people can change. Staying sharp with courses or classes not only helps you stay out of trouble but also shows you’re serious about being fair.
    4. Ask the Experts: When you're not sure what to do, talking to a lawyer who knows about real estate can really help calm your nerves and make sure you're doing everything right.
    5. Use Smart Tools: Think about using a service that checks tenants for you. It's like having a helper that makes sure you’re thorough and following the law, which can make your job a lot easier.

    It's cool to see someone who really cares about doing things right. How do you usually handle screening tenants, and have you found any helpful tools or tricks?


    User Stats

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    Replied

    Your answer is spot on. Every one should be asked the same questions. And memorialize everything via email. Keep good records so you can retrieve them if needed. Good luck.

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    Jim K.#3 Investor Mindset Contributor
    • Handyman
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    Jim K.#3 Investor Mindset Contributor
    • Handyman
    • Pittsburgh, PA
    Replied

    @Mike Calvey

    Evictions. I take absolutely no pleasure in the process. And the reality of my situation is that they are best handled by me and no one else.

    User Stats

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    Replied

    Scheduling a showing. Dealing with no shows even after confirming 30 minutes before the appointment.

    I love when someone ask me if I'm the owner, that already tells me that they have been turned away from large real estate companies and they're looking for a sucker.

    User Stats

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    Replied

    Perhaps different states have different requirements for the eviction process.

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    Simon W.
    Tax & Financial Services
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    • Lehigh Valley PA & New York City
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    Simon W.
    Tax & Financial Services
    Pro Member
    • Real Estate Consultant
    • Lehigh Valley PA & New York City
    Replied
    Quote from @Chris Seveney:
    Quote from @Mike Calvey:

    I'm curious, within your own real estate investing biz, what is the one thing you hate doing but needs to be done to run your business?


     bookkeeping


     lol i just find it funny. This is the one thing I love doing. Been doing it for almost 20 years now. 

    User Stats

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    Melanie P.
    Pro Member
    • Rental Property Investor
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    Melanie P.
    Pro Member
    • Rental Property Investor
    Replied
    Quote from @James De Stefano:

    I'm early on along the journey, but so far it's been the "walking on eggshells" while screening / accepting / declining prospective tenants. 

    Maybe it's because it's beaten into our heads as RE agents, but I'm particularly careful when emailing, texting or calling applicants.   There's just 100 ways people can scream discrimination, when 90% of the time it's simply " You don't meet the income to rent"  

    There's crazier things for sure, but this has been consistent! ha


     This is a real liability, the government originates most of its cases through "testing" which is to say contacts with landlords where they pose as potential tenants. There is an easy solution. Our ads have all our leasing requirements. All they are getting from us is an appointment time. The requirements are in the ad, there are no exceptions to the requirements. We decline to comment on the wild stories of potential applicants who believe their story will overcome their history. The company line is simply: We cannot evaluate you as a tenant until you see the unit, complete the application form (which has a space to furnish explanations of anything you believe needs context) and pay the application fee. All requirements are in the ad. Should I keep you down for 2pm?

    That's it. The person at the open house has no authority to make policy changes and wouldn't pretend to do so. Every response, same template. The tests they do involve making contact as different people of different backgrounds to determine if they are treated differently from one another. Sticking to your approval criteria and treating everyone the same thwarts that from happening even unintentionally. 

    What I hate most are lawyers, city employees, condo/hoa boards and plumbers. The latter being a necessary evil. 

  • Melanie P.
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    Melanie P.
    Pro Member
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    Melanie P.
    Pro Member
    • Rental Property Investor
    Replied
    Quote from @Alecia Loveless:

    @Mike Calvey The only thing I truly don’t like so far is setting up appointments for a showing and then not having people show up.


     If we do not have at least 10 for a single appointment day/time we reschedule the few who confirmed. Usually 4-6 show up and one or two apply. 

  • Melanie P.
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    Becca F.
    • Rental Property Investor
    • San Francisco Bay Area
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    Becca F.
    • Rental Property Investor
    • San Francisco Bay Area
    Replied

    Due diligence and could have done better research before putting offers in. in second place would be turnover

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    Henry Clark
    Pro Member
    #2 Commercial Real Estate Investing Contributor
    • Developer
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    Henry Clark
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    • Developer
    Replied

    Taking calls from people wanting to buy our properties when you know they don't know a thing about them.  

    Due diligence to me is the fun part.  Where you make your money.  Pitting yourself against the situation.  “The Hunt”.  Could do this all day long. 

  • Henry Clark