All Forum Posts by: Shaunda Hayes

@Dan K. Hello Dan! I am not familiar with Real Estate Mob's Virtual Assistant's, but by the sound of things you are looking for VA's who have some experience with RE. I think UpWork is definitely worth a try, it does take some time to find candidates that fit your needs, but there are no setup fees or contracts. For a great overseas VA with REI experience, you can expect to pay anywhere from $5-$10 per hour, with the average being about $6 per hour. What types of tasks are you looking to outsource?

@Account Closed You can certainly find affordable REI support. But the real average range for a qualified overseas REI VA is more like $5-$10 per hour. Please be advised that UpWork (formerly known as Odesk) also offers a fixed price option. You can decide what you want to pay for a particular task and then post your job. It may also be beneficial for you to do a video chat with potential hires so that you can listen for heavy accents and command of English. Hope this helps, good luck!

@Neil Henderson You may be signed up as a freelancer and not a client. Check to see what kind of account you have, and that may be the answer to your problems.

@Charles Frederick Hiring a VA is definitely a step in the right direction for you. A few things you may want to do before hiring one is to decide exactly what it is that you are interested in outsourcing and spend a little time developing a written guideline as to how to complete these tasks. Some VA's have specialties and it may work out in your favor to hire one that already has experience in the areas that you are seeking, to avoid excessive time spent with training. UpWork would be a great resource for finding an affordable VA for REI. Please keep in mind that finding a VA is definitely TRIAL & ERROR. It may not work out the first, second, or third time, so having that written guideline will come in handy if your freelancer decides to disappear or just doesn't understand your needs; yes, it happens often! Good Luck!

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Hi Eric, if you still need assistance with the matter, please feel free to PM me. 

Happy Holidays!

@Robert Orrigoni

UpWork is nice, I actually utilize freelancers from Upwork quite often, but it DOES NOT allow you to record phone calls or view how much time that has been spent making phone calls. You can only view screenshots of the freelancers computer screen, NOT their phone screen. It seems like you may be looking for a call monitoring system like CallFire. You can assign a telephone number and CallFire's system will route the number to your VA's phone and record the conversation as well as the amount of time spent on the call. You can also create categories for where each call is coming from ex. from a bandit sign campaign or from a direct mail campaign.

As for payment, if you are not using UpWork, it all depends on the payment method your VA typically uses. PayPal is a relatively safe way to handle payment in the case that you need dispute for any reason, but if you are dealing with an established VA company, they should have a secure payment portal setup for you to purchase your services. I would definitely not pay a VA per call, if you want to do that and focus on lead generation calls ONLY I would recommend using a company like PatLive. If you are using a VA, it is much easier to agree on a weekly or monthly payment amount. Hope that helps!

Hi @Valentina Woodson

Speaking from experience, you absolutely DO NOT have to rely on meetups! I am a virtual assistant as well, and I have NEVER attended a meetup. My suggestion to you would be to figure out exactly who your "ideal client" is. Meaning figure out what services they need, where they live, and where they hang out online. You have already found BiggerPockets and that is definitely one of the first steps to gaining a steady client base.

As far as services are concerned, you definitely have to start talking to the people that you want to work with. Not necessarily to pitch your business to them, but to find out more about who they are. You will then automatically start to see what types of services that you should be providing! As a VA, its not so important to know how to do everything, you just need to know how to do those core services that your clients want. I recommend narrowing your list to about 4 core services that you would consider yourself an expert at doing, and starting from there. I also have some worksheets that you can use to help you figure out what your core services should be and who your ideal client is, PM me if you want me to send them to you. Until you begin onboarding new clients, I would focus on creating a welcome guide to outline your services, procedures and policies. You could also collaborate with another VA who might be willing to outsource work to you, or send you clients for a percentage of your pay. Hope that helps, feel free to reach out if you have any questions!

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Hi @Daniel Hanson 

So it sounds like you would benefit from a lead nurturing and data entry package. I may actually have some information that could be of use to you, I will PM you. Thanks so much for the input!