I’d start by creating a virtual space to manage everything like google workspace (for business) so you can have a centralized storage space for all files and access them remotely. Set up google drive and move all files/templates/checklist, and SOP there.
Switch rent collection to a dedicated online platform. I love turbotenant bc they have great customer service, robust features, it’s free for tenants, and they can opt into credit reporting so you look like a rockstar for helping them out. there’s a free version but their paid version isn’t expensive and worth it for the premium features.
then, implement scalable and efficiency-focused processes like keyless entry locks, templates and checklists for applications, processes, maintenance (proactive and reactive) issues, and even communications for things like late rent, increases, etc. once you find something that works, use it over and over :)
and then add help performing the tasks. I love abodea for maintenance coordination and dispatch (of my vendors) and hiring them allows me to take long vacations knowing my tenants are still covered. My VA helps with keeping my books current, filing even through she’s in the Philippines w the help of google drive, all my leasing and communication, etc. get a password protection site like LastPass to give your VA access to sites from one location so they don’t actually have passwords and you can remove them from the sites by removing them from LastPass rather than remembering all the sites you gave them access to :)
hope that gets you started!
Quote from
@Clayton Coombs:
Hey guys, my mom has a portfolio of 30 properties (mostly Florida) that's she's been managing for many years. She's getting older & wants to enjoy her time & not have to worry about managing anything anymore. I'm going to help her get some systems in place & find someone to manage the properties for her. Most of these properties are single wide trailers but some are houses. Most of the properties are located within a 10 mile radius.
I wanted to see what programs you recommend for rent collection & accounting? (She currently has a mess of cash, zelle, checks, etc. & not a good way to track expenses/ rent roll)
What are your suggestions on finding a good property manager? She's afraid of hiring someone she can't trust.
Thanks for your assistance!
