@Eric H.
You've officially been apart of our program for 1 month. When on boarded we thought we made it clear that we were skip tracing & cold calling leads it is not in our SOP to provide you with a scope of work. We consider ourselves direct mail 2.0!!Your calls began August 8th 2017 and will end today September 8th 2017! Attached Is a few screen shots and percentages of your specific campaign as well as rates for some of my competitors in regards to the cost of skip-tracing records for updated phone numbers and addresses.
We skipped traced a total of 745 leads for you at a price of $1.50 per record. Our competitors charge $9.97 per record. With that being said instead of paying the $1,117.50 you paid for your skip traces you would be looking at a cost of $7,427.65 if you would have gone with findtheseller.com for your skip traces.
Of the 500 leads selected to go on your monthly call log along with a designated call budget of $500. We received a response rate of 41 connects(screenshot below) which is 8% response rate of the initial 500 leads. Of those 41 connects my records show you received 7 leads. Which is a 17% response rate. Far better than the average 1% response rate with direct mail. One lead we sent over had multiple properties for sale upwards to 25 properties your company could have evaluated and purchased.That would bring your property total to around 30 properties. Over a month period.
Just like every other marketing campaign repetition is key. I dont quite understand your issue with me or the other owner not answering our PERSONAL lines while not in the office. You were assigned an account rep that addressed any comments questions or concerns regarding your campaign. We are saddened that you had a negative experience with us. We wish you the best of luck on the data provided hope it brings your company many deals for a long time to come.