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Ryan Cleary
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  • Real Estate Agent
  • Palm Beach County, FL
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$4,500 for 5 Zillow Leads....

Ryan Cleary
Agent
Pro Member
  • Real Estate Agent
  • Palm Beach County, FL
Posted

I was contacted by a Zillow sales rep about becoming a premier agent. I know the reputation Zillow leads have, but I was curious to have a conversation. I could not believe what he told me...

For 5 leads a month in my market, the price is $4,500... I could not believe that. Even the best agent has a slim chance of converting even one of these leads to a paycheck. I suppose there is a reason agents are doing it but I cannot see this as a profitable endeavor...

  • Ryan Cleary
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    Ryan Cleary
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    Ryan Cleary
    Agent
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    • Real Estate Agent
    • Palm Beach County, FL
    Replied
    Quote from @Account Closed:
    Quote from @Ryan Cleary:

    I was contacted by a Zillow sales rep about becoming a premier agent. I know the reputation Zillow leads have, but I was curious to have a conversation. I could not believe what he told me...

    For 5 leads a month in my market, the price is $4,500... I could not believe that. Even the best agent has a slim chance of converting even one of these leads to a paycheck. I suppose there is a reason agents are doing it but I cannot see this as a profitable endeavor...

    Seems high to me. Does he have references you can talk to?
    For $4500 a month I can do a lot of marketing and for sure find two off market deals.
    The two I spoke to was super cool agreeing with me that the numbers were difficult.

    Ive used the Zillow leads in the past (I think it was $350 a month for a 6 month contract in 2020) and did not convert a single lead. In fact most leads were not actually leads.

    I'm more so surprised at how much they are charging now and the fact that some realtors pay this amount of money for so few leads
  • Ryan Cleary
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    Doug Smith
    • Lender
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    Doug Smith
    • Lender
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    Replied

    We have both a realty practice and mortgage practice. That is one of the reasons we quit advertising with them. We were pumping $7500-$8000/mo into Zillow Real Estate Leads several years ago when we were getting about a 4.17X ROI. Over time, they raised prices, cut the lead amounts, and had their Internal telemarketing team make the first contact and then tried to "warm connect" us. Our close rate and ROI plummeted to around 1.5X. It simply was no longer worth it and we jumped too. You're not alone.

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    Ryan Cleary
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    Ryan Cleary
    Agent
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    • Real Estate Agent
    • Palm Beach County, FL
    Replied
    Quote from @Doug Smith:

    We have both a realty practice and mortgage practice. That is one of the reasons we quit advertising with them. We were pumping $7500-$8000/mo into Zillow Real Estate Leads several years ago when we were getting about a 4.17X ROI. Over time, they raised prices, cut the lead amounts, and had their Internal telemarketing team make the first contact and then tried to "warm connect" us. Our close rate and ROI plummeted to around 1.5X. It simply was no longer worth it and we jumped too. You're not alone.


     Kind of a sad practice, preying on the small business owner...

  • Ryan Cleary
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    Russell Brazil
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    Russell Brazil
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    • Real Estate Agent
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    ModeratorReplied

    Standard conversion rate is 2%. So you need about 50 leads to convert to 1 transaction. So 5 months at 50 leads would be $45,000. What's the average commission in the zip code offered? Would need to be a very high priced zip code for the math to work out here.

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    Joe S.
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    Joe S.
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    Replied
    Quote from @Account Closed:
    Quote from @Ryan Cleary:

    I was contacted by a Zillow sales rep about becoming a premier agent. I know the reputation Zillow leads have, but I was curious to have a conversation. I could not believe what he told me...

    For 5 leads a month in my market, the price is $4,500... I could not believe that. Even the best agent has a slim chance of converting even one of these leads to a paycheck. I suppose there is a reason agents are doing it but I cannot see this as a profitable endeavor...

    Seems high to me. Does he have references you can talk to?
    For $4500 a month I can do a lot of marketing and for sure find two off market deals.

    Bob P  I’m not an agent, but I have done a lot of my own marketing to find sellers willing to sell me their house in a manner or price that would make sense for me.  There’s been many times I have spent way more than $4500 without finding a deal. Please share how you can find two off market deals for $4500 if you would be so kind. 

  • Joe S.
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    Ryan Cleary
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    Ryan Cleary
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    Replied
    Quote from @Russell Brazil:

    Standard conversion rate is 2%. So you need about 50 leads to convert to 1 transaction. So 5 months at 50 leads would be $45,000. What's the average commission in the zip code offered? Would need to be a very high priced zip code for the math to work out here.


     Sounds like a good way to go broke!

  • Ryan Cleary
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    Alan Asriants
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    Alan Asriants
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    • Real Estate Agent
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    Replied

    That is absolutely nuts...

    We had Zillow and they kept upcharging and the lead quality went down. Plus the market became so oversaturated with agents. There was a point in time that you could have a market share out of 200+% 

    Made no sense. Overpriced. 

    I hope @biggerpockets doesn't oversaturate leads!!!!

    • Real Estate Agent New Jersey (#2323863) and Pennsylvania (#RS3399189)

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    Gustavo Munoz Castro
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    Gustavo Munoz Castro
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    Replied

    Zillow is trying to make more money from a lower amount of leads, this is not even the most expensive I've seen.

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    Don Konipol
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    Don Konipol
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    Replied
    Quote from @Ryan Cleary:

    I was contacted by a Zillow sales rep about becoming a premier agent. I know the reputation Zillow leads have, but I was curious to have a conversation. I could not believe what he told me...

    For 5 leads a month in my market, the price is $4,500... I could not believe that. Even the best agent has a slim chance of converting even one of these leads to a paycheck. I suppose there is a reason agents are doing it but I cannot see this as a profitable endeavor...

    I believe that Realtors who sign with Realtor.com leads pay a percentage of their commission to Realtor.com if they successfully close the deal - something between 20 - 40%. 

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    Ryan Cleary
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    Ryan Cleary
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    Replied
    Quote from @Don Konipol:
    Quote from @Ryan Cleary:

    I was contacted by a Zillow sales rep about becoming a premier agent. I know the reputation Zillow leads have, but I was curious to have a conversation. I could not believe what he told me...

    For 5 leads a month in my market, the price is $4,500... I could not believe that. Even the best agent has a slim chance of converting even one of these leads to a paycheck. I suppose there is a reason agents are doing it but I cannot see this as a profitable endeavor...

    I believe that Realtors who sign with Realtor.com leads pay a percentage of their commission to Realtor.com if they successfully close the deal - something between 20 - 40%. 
    I suppose that’s a better set up than Zillow but I couldn’t imagine giving possibly 40% of my hard work to a software
  • Ryan Cleary
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    Jay Hinrichs
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    Jay Hinrichs
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    Replied
    Quote from @Don Konipol:
    Quote from @Ryan Cleary:

    I was contacted by a Zillow sales rep about becoming a premier agent. I know the reputation Zillow leads have, but I was curious to have a conversation. I could not believe what he told me...

    For 5 leads a month in my market, the price is $4,500... I could not believe that. Even the best agent has a slim chance of converting even one of these leads to a paycheck. I suppose there is a reason agents are doing it but I cannot see this as a profitable endeavor...

    I believe that Realtors who sign with Realtor.com leads pay a percentage of their commission to Realtor.com if they successfully close the deal - something between 20 - 40%. 

    I wonder if Realtor dot com is licensed then in all 50 states.. so they can legally take a slice of the commish ?

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    Ryan Cleary
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    Ryan Cleary
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    Replied
    Quote from @Jay Hinrichs:
    Quote from @Don Konipol:
    Quote from @Ryan Cleary:

    I was contacted by a Zillow sales rep about becoming a premier agent. I know the reputation Zillow leads have, but I was curious to have a conversation. I could not believe what he told me...

    For 5 leads a month in my market, the price is $4,500... I could not believe that. Even the best agent has a slim chance of converting even one of these leads to a paycheck. I suppose there is a reason agents are doing it but I cannot see this as a profitable endeavor...

    I believe that Realtors who sign with Realtor.com leads pay a percentage of their commission to Realtor.com if they successfully close the deal - something between 20 - 40%. 

    I wonder if Realtor dot com is licensed then in all 50 states.. so they can legally take a slice of the commish ?

     Interesting thought!

  • Ryan Cleary
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    Lorenna Sparling
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    Lorenna Sparling
    • Real Estate Agent
    • Miami, FL
    Replied

    Getting started out in a HCLM, so...not interested in buying leads at all.  Thanks for the heads up.

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    Matthew Paul#1 Land & New Construction Contributor
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    Matthew Paul#1 Land & New Construction Contributor
    • Severna Park, MD
    Replied

    I was on the other end with Zillow . I put my house up for sale FSBO . And low and behold the first day it went live on the website , I was getting 6 or 7 calls per HOUR . All from agents , they were blowing up my phone . ( All were reading from the same script using all the same sales buzz words ) . All in all it was over 85 different agents .

    Think who is making the money , and it isnt the agent . 

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    Don Konipol
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    Don Konipol
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    Replied

    I think that if you’re in a real estate service business for the long run and want sustainability of your business you’ve got to develop a source of funneling your own leads and not rely on purchasing leads.  There are on line marketing experts out there specializing in real estate that could create an ongoing program making an agent well known in their market and getting lots of quality leads.  Takes an investment of $50k + depending on market.  Then you’ve got to get referrals and more referrals from sources developed.  And create a team to handle the stuff you don’t have time for.  You know, operate it like a business.  

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    Jay Hinrichs
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    Jay Hinrichs
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    • Lender
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    Replied
    Quote from @Don Konipol:

    I think that if you’re in a real estate service business for the long run and want sustainability of your business you’ve got to develop a source of funneling your own leads and not rely on purchasing leads.  There are on line marketing experts out there specializing in real estate that could create an ongoing program making an agent well known in their market and getting lots of quality leads.  Takes an investment of $50k + depending on market.  Then you’ve got to get referrals and more referrals from sources developed.  And create a team to handle the stuff you don’t have time for.  You know, operate it like a business.  


    referrals are the lifeblood of any really good resi agent.. My Wife has 35 years at this and 100% of her bizz comes from referrals she has not paid to market in a very very long time.

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    Sherry McQuage
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    Sherry McQuage
    Agent
    • Real Estate Broker
    • Moore County, NC
    Replied
    Quote from @Don Konipol:

    I think that if you’re in a real estate service business for the long run and want sustainability of your business you’ve got to develop a source of funneling your own leads and not rely on purchasing leads.  There are on line marketing experts out there specializing in real estate that could create an ongoing program making an agent well known in their market and getting lots of quality leads.  Takes an investment of $50k + depending on market.  Then you’ve got to get referrals and more referrals from sources developed.  And create a team to handle the stuff you don’t have time for.  You know, operate it like a business.  


    You have to just commit to doing the lead generation 5-6 days a week (social posts, door knocking, talk to people you know, talk to people you don't know, host open houses for agents in your office, drive for FSBO's, etc) until you have planted so many "seeds" that they result in business. I bought leads from Realtor.com for a year...2 panned out into closed transactions, so I guess I broke even. I will not ever buy leads from the company that rhymes with "willow" because they aren't looking out for agents...at all.

    Necessity is the mother of invention!  Take massive action, and eventually it pays off.  Without buying leads.

    • Real Estate Agent North Carolina (#167034)

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    Haider Tiwana
    • Real Estate Agent
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    Haider Tiwana
    • Real Estate Agent
    • Memphis, TN
    Replied

    their prices have gotten absurd, but they have a monopolistic edge. I jumped ship and tried my own SEO / Adwords campaigns, hired experts and did all the right things but couldn't generate an abundance of leads let alone anything of quality. Tho it seems Google Ads has changed their algo significantly in recent years, it's tough to keep up. 

    Zillow is a behemoth not to be fed.

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    Yogev Lifchin
    • Specialist
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    Yogev Lifchin
    • Specialist
    • Krakow, Europe
    Replied

    @Ryan Cleary

    If you’re seriously considering getting leads from an outside source like Zillow, I’ll give you the same advice I share with my flipper clients:

    A great strategy for any flipper, investor, or even realtor is to develop their own off-market seller marketing techniques. This approach works well for wholesalers who sell deals to flippers, and flippers or realtors can benefit even more by taking the extra step to generate their own off-market leads.

    No one said methods like cold calling, direct mail, or Facebook/Google ads won’t help a realtor find off-market opportunities.

    Just a friendly thought, especially given the high costs associated with Zillow leads.

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    Peter Tverdov
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    Peter Tverdov
    Property Manager
    • Real Estate Broker
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    Replied

    Zillow and realtor.com leads just did not work for me. They sucked frankly and it conditions the agent to act like a monkey for people instead of acting like a confident realtor who knows their value. Think about it. Zillow rings, you need to drop everything, oh sure sure I can show you the house tonight at 5pm. You have no leverage, no rapport and then they look at the house and never call you again. Stupid.

    I know it works for some teams but not me.