Has anyone persuaded their guest to ask Airbnb to remove their review? I have a guest that was very happy with their experience, but casually left 3 stars under "cleanliness". When I asked them what we could do to imp...

I recently used Air Bnb for the first time as a guest. Long story short there was an issue the host was not helpful with.  I had to contact customer service to get some expenses refunded. 
Air Bnb ASKED ME to submit ...

This week I received my first negative review from a guest.
I understand that this is part of the business, but I'm just wondering what coping mechanisms does everyone revert to when this happens? Do the airbnb revie...

Well, we did it!  We had our first guests come and go in our little cabin on the lake!  I worked my fingers to the bone getting it ready for them, restrained myself and only checked in with them once during their stay...

In todays Society, a review can make or break your business. In the vacation STR realm, on a platform such as Airbnb it is no different and often even an inaccurate review can have this effect. In my experience dealin...

We started renting our little Sliver of the River cabin in June. We have had it booked 14 of 16 weekends since we went live on VRBO. We had 13 five star reviews until this last weekend when we got our first four star ...

I don't know if I'm allowed to post this type stuff so feel free to delete it.  I do not work for nor get any $$ from simplisafe.I've been mentioned that I thought about using simplisafe alarm system so i thought I'd ...

Hello,We are researching what the best options for doing some email marketing to past customers.  We capture everyone's email address with in Quickbooks and want to send out monthly emails with specials to try and enc...

Hello,  I have a STR company located in San Diego and wanting to expand out of state to HOA friendlier areas. For those who operate their STR out of state, how has it been working out for you? 

We rented a small house In lower GA on Vrbo. I am torn on what kind of review to leave.Here is what was wrong:Rotten trim on the front porchPorch deck board with a lot of play indicating support beam underneath needed...