Short-term rentals have become a popular avenue for property owners and investors. So let's delve into the critical aspects that drive success in the STR industry. Whether it's exceptional guest experiences, effective...

Question for experienced STR hosts: If you are a super-host on airbnb and a Premier Partner on VRBO, you certainly hate 4 star reviews like me. When there is an issue, you proactively communicate with the guest to avo...

I’ve run into this problem twice now in 3 weeks so I’m starting to think “It’s not you, it’s me” and looking for some advice.
Someone leaves me a 4-star review. Zero issues during their stay. I reach out and the conv...

I’m having one of those batches. A**holes that have decided they don’t like my properties before they even get there. Why they booked is beyond me. The worst part is I see it coming. Yet there’s nothing I can do. Ther...

I just spent the last two days in meetings with potential flippers and maybe guys who have flipped a few years ago and want back in, or perhaps some want to be flippers. I don't know. But here in Vegas everyone wants ...

How tough are y'all non guests that leave the home a bit of a mess?  We've rented our personal residence out a number of times and each time the home has been pretty spotless on our return.  We just purchased a full t...

Rent is due on the 1st. I offer a grace period of sorts through the 5th with no late fee. Once the 6th comes there is a $50 late fee and then $10 each additional day.I have had to collect this once ($60.00). Tenant ne...

We are off to a great start on our new rental.  9 reviews to date and ALL 5 star wtih glowing comments.  Just had our 10th guest this year and they wrote publicly and privately very nice and complimentary descriptions...

Yeah, I said it. And yes it's because I just got one. 
     First of all -I want to make it perfectly clear that I am not encouraging you to allow bad reviews. Anything short of a glowing 5-star review that quite fra...

Hello! I’ve had a successful Airbnb for past year and closing on a two unit property next week that I’ll also Airbnb. I’m good about communicating pre, during and post check out but sometimes have a hard time with how...