My first reaction was to tell him where he can go, but I wanted this deal and I had no other options.

My gut reaction is to say no.

Same for all brokers.They absolutely refuse to participate with skin in the game, that's why the reactions to your questions have been overwhelming NO.

@Bill Gulley gives some good advice.My reaction to the property you described was "that must be a rougher neighborhood". 

Likely a reaction from higher interest rates.I'm not seeing that in my target areas, but these trends may make their way over here soon (Scottsdale & Paradise Valley)

My reaction??

It provokes a reaction. 

I never really thought about it, until your reactions, but that to me has been part of the cash flow conversation. 

You all seem to have the same reaction I did - a Complaint Resolution clause that gives the Property Manager a veto over anything I might say about him publicly, forever, is a big red flag, a warning that something is not quite right.Even if I were to negotiate that clause out of my contract, it wouldn't restore my trust in this Property Manager's on-line reputation.

Craig Garrow I agree, chalk it up and pony the $100, and mention it to your maintenance guys to notice their reaction.