All Forum Posts by: Ruben Kanya

@Brock Mogensen I got one of our VAs I'm trying to put on a project for more hours if you wanted to give it a shot and try her, maybe I can save you 10 interviews, dm me if interested and let me know what tasks you might need done - perhaps it can be a good fit for all of us :)

@Devin Washintgon anytime let me know if I can provide some resources for you offline. Feel free to inbox me.

@Marc Winter very true. We’ve used some from the Phillipines and the #1 thing we screen for is great English upfront - everything else is trainable if they have a decent foundation of real estate and even if they don’t we train them. Couldn’t agree more but in addition to your comment - you’d be surprised or the quality of English we’ve been able to screen for. Some sound more American than we do!

@Devin Washintgon do some role play and give continuous feedback. Give them a probationary period to work with you and give them exercises / tasks for them to do so you can evaluate. If your state allows it record their calls so you can continuously give feedback.

We train them in house - if I can help let me know - I have shared some of my VAs with other investor partners or clients from bigger pockets.

@Greg Dickerson I really like your comment about being 'honest' and lettingthme know you are just getting started...that's such a good reminder...people who are TRULY successful often see a little bit of themselves in you and are willing to give you the time of day especially if you show grit, hunger and WILLINGNESS to learn. I created several key partnerships this way to this day with people who have A LOT more knowledge than I do and it's been extremely rewarding. We tend to forget often how key that can be....we often like to fake it until we make it but I think we often sometimes miss genuine opportunities by being genuine and owning our situation...there's something special about authenticity @Joshua Howaniec

Yes I am definitely a big fan of Grant Cardone, he's cold calling section on Grant Cardone University alone is more than a great foundaiton on how to speak to human beings....we have them watch that in addition to role playing (be hard on them so they can expect the worse and help them with objections as learning points....as Grant says the same objections are going to come up, if you do it long enough, if you can train them to identify those and learn from them and prepare on what to say next, they won't have any troubles....remember it's properties that we're talking about....there can only be so many objections...it's not as difficult as it may seem.

@Nandy B.  to @Bill Plymouth 's point, you gotta get started and test different scripts. There a ton of scripts out there, wether it is online...at the end of the day, a script is guide for you not to get stumbled on POINTS you would like to hit during a  CONVERSATION. 

I highlight "points" and "conversation" because the two go hand in hand together. You need to have a direct objective of why you are calling them , the second most important  point is creating a real genuine conversation which is often the challenge with marketers, who have their own agenda and their own agenda only and fail to do the most important thing is LISTEN and allow space for a conversation to be created. With that being said you need to know what information you need to know and be genuine enough to know that they are talking to a person who a) knows what they are talking about b) is not a marketer simply wasting their time. It's definitely an art that can be mastered from numerous calls and from some guidance from those who have done it in the past. But remember the mind frame is always "what's in it for them".

Otherwise the most overlooked skilled these days is communication, reading books such as "Splitting the difference" "pitch anything".."crucial conversations", Grant Cardone material (which we use in-house Grant Cardone University) , Keller Williams Scripts....there's just an abundance of stuff out there that will not only help you in your real estate career but also as a family, friend, employee, spouse or leader in your community. Communication skills should be a long lifetime commitment :) 

P.S. for seller financing you can get a broker to send you seller financing searches and again pitch seller financing as an option that you would consider to attempt doing, and make sure you educated the seller in layman terms what seller financing looks like, people can't accept something they don't understand.

@Greg Dickerson thank you, I appreciate you sharing this.

@Joshua Howaniec I've been calling owners and have received some results, as a matter of fact, to @Hadar Orkibi I've gone ahead and trained our virtual assistants to screen quality of numbers. I am a broker and happened to have done many calls myself by getting a list from Costar however not being a broker should not limit you as long as you have a QUALITY list. 

I say that because our costar list of numbers is often directed to the property management company which then becomes a conflict of interest for them to pass your contact information to the owner because you are essentially potentially putting their job in jeopardy. One of the first things owners do to 'value add' per se is changing the management company of an apartment, considering that they are well aware of that...any potential buyer that calls is a potential threat unless it's been made very clear across the board that they are welcoming buyers, which is often not the case...especially if it's a good operating apartment.

That being said, QUALITY of a list and QUALITY in calling will get you in front of buyers. My virtual assistant has gotten me numerous leads including a 76 unit property where I was able to build great rapport with the owner and we are still in conversation for a potential deal today. If you are looking for a quality trained VA who can do this, part of my company trains them in-house and we can talk offline for more info.

@Greg Dickerson what are some quality  lists out there that you are finding useful particularly for multifamily? A partner of mine uses listsource but I've yet to use it myself...any insights?

@Gulliver R. Hi we've been using virtual assistants in-house for over five years for multiple real estate needs, message me and I'll gladly fill you in and hopefully possible help.

@Rome Raymond welcome my friend. Halperin & Lyman LLC is an investor friendly closing attorney....the rest, you said it, build relationship and partnerships to get your questions answered especially in the beginning, deep diving into this community in its own was key for me but it's not enough, go out there, build those systems and commit to the marathon...commit that same energy you are giving THIS WEEK for the whole year for starters.

Good luck!