All Forum Posts by: Courtney Duong

@Edward Schenkel thanks so much for the response and advice.  I really appreciate it!  Oh, and I used to work for 4 years in Norwalk, CT, really like Norwalk.

@Edward Schenkel Hi Ed.  Just a quick question.  For commercial lease form do we need to have both landlord and tenant sign and have it notarized?  Or just both parties sign the lease is good enough?  Thanks!

@Nikolas Engel I would negotiate with them that if they can't lease up the space in 6 (or 12) months then they will lose the exclusivity.

@Bob Solak thanks so much for pointing that out.  I did see a floor drain but didn't bother with it!  I thought only toilets have p-traps!  Will pour water down the floor drain this week and hopefully that will solve it.  

@Bob Solak we did that before and it worked.  But it seems that stops working now because I just flushed it yesterday and today they said they still have the smell.

Hi all,

We have a 9 units retails and as of now there is 1 vacant (which should be filled up soon).  From time to time we had complaints from existing tenants that there was foul smell inside of their occupied units (only the units that are close to the vacant space).  Normally it happened after a rainy day but then was gone after that (on its own).  Or after we went in and flushed the toilets in the vacant unit (per our contractor it's because the P-trap was dry from not being used in the vacant space).  So we thought we would just keep doing this until the remaining vacant is lease out then the smell will never come back.  Well,  recently there is only this 1 tenant who keeps saying the smell is there, no matter how well they clean their unit, and even when it's not raining, and even after I go in and flush the toilets in vacant unit.  None other tenants have this issue.  I can't think of what to do or who to call for this.  Any ideas on what could be the issue or who is the right contractor to call?

Note:  one other thing I think could be the possibility is that we have 1 new tenant who is doing construction and the last couple weeks they were working on plumbing inside their unit so that could cause the bad smell?  But then the plumbing work was completed last week and the other tenant is still experiencing the foul smell now so now I am thinking that's not it either.

Any of you guys had this issue before and what did you do to remedy it?

Thanks!

Hi BP,

I manage a multi-tenants retails and tenants have been paying an estimated $7/sf/yr for NNN. So last year 2021 the previous PM did the CAM reconciliation for 2020 and the actually NNN was supposed to be $10. So he sent invoices to them for the $3 they still owe us. Well, he never followed up with them so by now we still have 2 tenants who don't pay yet. And 2021 CAM reconciliation is coming up. I now want to train them to always pay on time or there will be consequences to pay (and that I am a totally different from previous PM).

What do you guys think of this situation?  I know these 2 tenants can totally pay.  They just choose not to pay since previous PM never did anything to them.  So I want to say and reinforce that if they pay late I will make them pay late fee from now on.  Problem is, from reading the lease it says that CAM charges are treated as 'additional rent' so should be paid and treated same way as rent (that means there are penalty and interest charges for paying late, and it's due on the first day of each month) but it doesn't say anything about what we can do if tenants paid the deficiency CAM for the previous calendar year late.  I don't want to say and do something that is not allowed (that is, to charge them late fee for paying deficiency CAM amount since the lease doesn't actually say it), or give empty threats (that is, to tell them that if they don't pay by an XX date then there will be a YY late fee but then will never reinforce it).  Any of you guys out there have been dealing with this situation and how did you handle it?

Any input is greatly appreciated.  Thanks!