Trim, cabinets, doors, HVAC etc. can all be easily ruined by a seemingly harmless pet.I'd be quite leery about renting to somebody who will be bringing random animals in and out of the apartment.

He's honest, intelligent, trustworthy, a great negotiator and offers top notch customer service.

Modern materials and coatings do a great job from having a dog scratch up a floor however at the same time you don't know if they're going to chew up the cabinets or some nice molding around a door.

It is about customers.Customers (tenants, buyers, borrowers) Can Make Us Rich or PoorCustomers Fund PaychecksCustomers Fund InvestmentsA Customer is not dependent on us; we are dependent on the customer.A Customer is not an interruption to our work; the customer is the purpose of it.A Customer is not an outsider in our business; the customer is part of it.We are not doing a favor by serving a Customer; the Customer is doing us a favor by giving us an opportunity to do so.A Customer enriches our lives.

It's definitely going to be a custom arrangement.

The first surprise may occur in a couple of years, when the first tenant moves out and the investor needs to spend 2k to get the property back into ready to rent condition (the cost of painting, re-carpeting, fixing dinged up kitchen cabinet doors, etc. adds up).

Tenant contacted me again late May--I sent out a/c co again--same issue--a/c co advises customer AGAIN can't run the unit like they are doing---tenant says he can set it at whatever temp he wants!    

Why do the cabinets need replacing?

You can not count on tenant to change filters.I try to change every 3 months this insures it is at least being done this often. most of my carpet is gone and I do not allow pets so filters are not to bad when I go.while I am there I check under all sinks for water, I caught a faucet leak in kitchen cabinet this year, I also give quick look around for other damage. and have a circuit tester if I think I need a thorough inspection. 

But, if you do continue down that road, get your buyers first, know what your customers want before getting the product to put on you shelf so to speak.