But if you are just offering advice (and from what you laid out, very sound advice), then the most prudent thing would likely be to step back and let them come to the realization that you are correct on their own terms.

It may sound nice to pay a 5% management fee but the extra fees can add up to be more than the other company that charges 10% with no add-on fees.

One podcast recently i listened to mentioned that he self manages all his properties to save on the PM fees, but he has some sort of policy with the local utilities that basically gives his tenants a 24hr number to call if something was to happen to say a frig or hvac... he even mentioned it covered a clogged toilet..I am curious what exactly is this such policy he is talking about, because the way he worded it, it sounded like he took most of the headache out of the job with this and he just worries about getting new tenants and collecting rent... he said the policy was cheaper than just keeping a handyman on call to do the repairs.. 

Sounds a whole lot like brokering a deal which requires a license in all 50 states.

The plan sounds like it's frozen.In-service payouts may also not be allowed, possibly with hardship being the only exception.The plan document will explain these things.

@Gerald Barron Sounds like great tenants.What's the market rent for your property? 

I am a little stuck on a name because most names I came up with sound like they are only for flipping.

Sounds like the property will need to go through probate before it can transfer to anyone else.

For those that don't know, this is exactly what it sounds like, a small box of water that the dryer vents into. 

45 days doesn't sound like that long to me.