She gets off the phone and insists she is moving in .

In general, most cities are still working but closed to the public, inspectors and building & safety should be open over the phone -- at least my inspector comes to my site on a daily basis.

They are all very friendly and now days they can do much of the business on the phone or email.

The tenant works as a mobile specialist at a cell phone store for a major carrier.  

I have some that are newer, but they were poorly insulated in the floors so a downstairs tenant can hear the upstairs tenant close their refrigerator, have a phone conversation, or make babies.

You can then google and/or use truepeoplesearch to validate addresses and find phone #s if you are going to make phone calls. 2.

Make sure that you document phone call, text messages etc.

Virtual Leasing - we have completely transitioned to virtual leasing, using a combination of existing marketing assets (professional property photography, videos, and 360 tours) while rolling out a best practice program for our staff to utilize mobile devices (pads and phones) to create available unit specific tours.

And so therefore, I would definitely call this person on the phone and inquire what the deal is with their sink and toilet. 

Phone conversations over the course of a couple month.