The idea is that every email/call that comes in becomes a ticket, and each ticket is handled until resolution - and not closed until complete.

Has anybody had any negotiating experience with Real Time Resolutions?

If you want a quick resolution do not use an attorney.

., and The Citizen's Saving Banks' acquisition of all deposits was the "least costly" resolution for the Deposit Insurance Fund compared to all alternatives because the expected losses to uninsured depositors were fully covered by the premium paid for the banks' franchises.As of June 30, 2008, Ameribank, Inc. had total assets of $115 million and total deposits of $102 million.Customers who would like more information on today's transactions should visit the FDIC's Web site at http://www.fdic.gov/bank/individual/failed/ameribank.html.

Mediation is a process in which parties attempt to resolve a dispute by submitting it to an impartial, neutral mediator authorized to facilitate the resolution of the dispute but who is not empowered to impose a settlement on the parties.

Andrew Johnson “I use Appfolio out of santa barbara, ca its definitely not free and my property mgmt company passes those costs down to me which I think is around 50-60 bucks a month based on number of units under the service.I am able to see all reports from rent rolls, cash flow statements / trailing 12 month cash flow, tenant ledgers, maintenance requests, dialog between tenants and mgmt staff, resolutions to maintenance requests, move in pictures, move out pictures, or video, and many more features.What I like is that it allows the vendors to be in a dialog/text/chat box so they are prepared (vendor) prior to job assignment with lockbox codes, scope of work and pictures before they even go to the site so we dont waste time figuring things out and run up a huge $$$ bill for lack of efficiency.”

@Derek JanssenAgreed 100%....WORTHLESS.. same experience as you...fridge, AC, water heater....10-15 days for final resolution...

It's hard to tell but it looks like you have to have a license to do it and the qualifications for the license are that you need to be in debt resolution some how.

BTW, Thanks for bringing this issue up allowing us to come to a resolution, I've voted you up 1

We tell that person that we are taking the unit back on xx/xx, but if they can work the issue to get faster resolution it will cost the tenant less money.