You can't take out deep scratches, but you can fix some surface staining and light abrasion, like you might see in a kitchen or under dining chairs.Engineered wood floors are also an alternative, and the nicer ones have a thick top veneer than can be sanded and refinished like a traditional hardwood floor.

They were not abrasive at all and most likely have to see it coming.

Maybe listor and seller weren't on same page at the beginingI'm calm now, thank you, just don't like the feelingof being played.The listor delivery was abrasive I guess.

Some are legit requests and we addressed them immediately.Her language is very abrasive, almost bordering on insulting. 

Had he been non-abrasive, I'd have let him take possession the day I moved.Thanks for your advice.

It's not all that bad as long as your mailer isn't abrasive.

Once they call you and get you to come over, do you run into any trouble with people being abrasive or not thinking that you have their best interest at heart?

I would like to be professional as possible, because this guy sounds a bit abrasive and intimating over the phone.Any suggestion on what I should do would be greatly appreciated.

There were some issues after the fact when I provided the documentation... that’s another story (I will say they weren’t as abrasive as you seem to be)If I ever end up a renter again, I will not be disclosing the ESA, and maybe even more so now because  I have the added perspective of a landlord.

People who are abrasive don't understand that they are.