@Alyssa LebetsamerHelp,I am a currently full time in law enforcement looking to get into flips and buy and holds.From the LE side I would say get all police reports related to this incident, get all body camera footage, get the 911 dispatch recordings, get the 911 cad print outs, and a copy of any other evidence that may exist.

You’ve documented the incident with the video, so I think that is good.

I think AirBNB has done a lot “reactively” to these incidents, but besides a rating and review system, they aren’t going to be able to keep out the weirdos of the world.  

If you have an incident at your property with a guest there is a very high chance you will be dealing with it on your own or little help from Airbnb.

While many experts say “fire season” is now almost year-round, it’s clear that incidents spike during the dry, hot months of summer and fall.

Plus the chance that premiums a can go up after such an incident that could have been prevented had they took that tree down?! 

The incident happen after Texas freeze so all the contractor were busy with freeze work. 

Hi,We have a failed shower pan that resulted in some mold on the adjacent wall and required removal and replacement of tile in the shower and the bathroom floor.We filed a claim with our insurance and was rejected considering this as a long term incident and wear and tear of the shower pan. 

However I am fairly ignorant on the matter and already filed a claim for the incident with my insurance so hopefully that helps to minimize the costs and such. 

They also likely wouldn't contact you unless there was a major incident, most of what you like likely would not qualify as a major task.