I was thinking of reaching out to zoning department for guidance.

Dear BiggerPockets Community,I'm looking for advice on this.  

Dear BiggerPockets community,I came across a nice little deal.  8 units in North Philly.  2 are commercial and 6 are residential.  

-Looked up the pin/address on the Deed Department -City of Chicago: Building DepartmentThe personnel at the water department told me that this particular building is owned by the city.

-Looked up the pin/address on the Deed Department -City of Chicago: Building DepartmentThe personnel at the water department told me that this particular building is owned by the city.

The fire department had to come, but luckily the damage did not make it through to the subfloor.

My tenant called and asked me to set up a Statewide Vendor # so that DSHS (Department of Social and Health Services) can make payments for rent on the tenant's behalf directly to me. 

IE there is no customer service department.. title plants are not on line and just a click away like they are on the west coast... etc etc.would help if you actually described what it is you want them to do for you that you consider investor friendly.Boy traffic in AM CAN sure has gotten horrendous..

You can typically find them around the building department passing out cards flyers etc. 

With multiple visits to the planning department,utilities, calling old property mgt co, and talking with neighbors.