We could never - EVER - reconcile Propertyware with our bank books. (Quickbooks).
Example: We would charge a $1.00 convenience fee for online payments for rent. Propertyware dumps in $127 dollars into your account for this. Where does this credit??? There are many other examples like this.
I attempted numerous times to seek their highest level of assistance and it all failed. I must have gone through 3-4 hours of consulting with them, my CPA, and my book keepers.....but none of the talking made their system work any better. At one point, I recall them telling me this will never reconcile.
We ended up starting an entirely new set of books with a new bank - and new software - Appfolio.
If it was not such a giant pain to switch, I would be with RentManager. They have a lot of good stuff. However, the pain and expense to switch does not make us any more money at the end of the day. Don't fix it if it ain't broken!
Take care out there!