Originally posted by @Account Closed:
@Rochelle Wilkinson Wow, I think we were all responding at the same time LOL! Anyway, I just wanted to add, now that I've read other responses, that I disagree that you need to let someone else manage your place. Nobody was born knowing how to be a property manager. I could tell you lots of stories about how I learned things the hard way.
With argumentative tenants, I learned to only deal with them in writing. I would not answer their calls, and I'd pop off a quick email or text only if it was required, like to schedule a repair. I completely ignored calls or texts that were rambling weird complaints that could be ignored. I'd make a note in their file, though. And was glad to see them move out :-)
For instance, I routinely ignored angry voicemails from tenants about how they could hear other tenants having loud sex. LOL. Um nope, not knocking on someone's door to discuss their loud sex.
And I only had 25 units. I bet you could tell some stories!
Anyway, you're in the frying pan right now, but you'll learn.
Thanks for the vote of confidence.. this is the maybe third post i have written and I always get a " you should get out now response".. I don give up that easy.. and like I said I like this work.. and to be honest i have a guy here in Baltimore who is coaching me ( for free because he is just such a nice guy) and I told him that I filled all 13 vacancies, kicked out the squatter, collected back rent from 2 dead beats who were behind a total of $14,000 and evicted someone in the short time I have been in charge.. and I have raised the rent and by October of 2016 the rent roll will have gone from $300,00 annually to $674,000 .. ( some rents weren't raised in almost 8 years and i started with new pricing for all new entries almost $300 a unit higher than they were getting last summer.. so I actually kinda think I'm pretty good at this.. do I know all the loop holes? nope? am I good with people and details? yes? do i have great vendors who i work well with and who want nothing but to please me? yes..do i truly care about the property and the people living there? yes.. i just get a little thrown off track when someone says they are calling the cops on me for endangering their life due to no A/C..