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All Forum Posts by: Rochelle Wilkinson

Rochelle Wilkinson has started 14 posts and replied 79 times.

Originally posted by @Troy Fisher:

Update Request!  Did they follow through?  

Without a reply should we assume the OP got locked up and it was not what a majority of the posters said, "Not a legal issue?"

 The day after he said he was going to call the police I was on site showing an apartment to a prospective tenant and I see the fire department and 3 fire trucks pulling up to my building.. he had called the fire department and said he smelled gas in the apartment..the fire department came in and said there is nothing there that is gas since our stoves are electric.. as the fire department was leaving i told them our furnace have a pilot light.. they went back in and check it and it was out.,. then Baltimore gas and electric showed up and said their gas leak detector detected small amount of gas leaking.. it was coming from a cracked head on the furnace.. so it was old and need of replacement.. so we decided to replace it completely  however I need to mention I have brought my mother in law on board to do the book keeping duties and she is on site 2 days a week to let the exterminator in and do paperwork.. she was bombarded by this tenant who was threatening to call the police due to no ac and without consulting me she hired someone who was willing to install a unit in 2 days time instead of a week and instead of spending $3,500 for a new unit she spend $7,000.. this is a huge problem for me as I have a policy of no work or repairs done over $500 without my consent.. so he got a new $7,000 unit.. and I have taken the checkbook from my mother in law..

Originally posted by @Steve A.:

You have responded to the repair call and it is in the process of getting fixed.  You are doing your job.  In my state I only need to provide heat, not A/C anyway.

 you know it was everything i could do to not respond with " you know the apartments down the street dont even have A/C if you want A/C you have to rent a window unit from them at $50 a unit per room thats an extra $150 a month if you lived there......UGGGHHH

Originally posted by @Account Closed:

@Rochelle Wilkinson Wow, I think we were all responding at the same time LOL!  Anyway, I just wanted to add, now that I've read other responses, that I disagree that you need to let someone else manage your place.  Nobody was born knowing how to be a property manager.  I could tell you lots of stories about how I learned things the hard way.

With argumentative tenants, I learned to only deal with them in writing.  I would not answer their calls, and I'd pop off a quick email or text only if it was required, like to schedule a repair.  I completely ignored calls or texts that were rambling weird complaints that could be ignored.  I'd make a note in their file, though.  And was glad to see them move out :-)

For instance, I routinely ignored angry voicemails from tenants about how they could hear other tenants having loud sex.  LOL.  Um nope, not knocking on someone's door to discuss their loud sex.

And I only had 25 units.  I bet you could tell some stories!

Anyway, you're in the frying pan right now, but you'll learn.

 Thanks for the vote of confidence.. this is the maybe third post i have written and I always get a " you should get out now response".. I don give up that easy.. and like I said I like this work.. and to be honest i have a guy here in Baltimore who is coaching me ( for free because he is just such a nice guy) and I told him that I filled all 13 vacancies, kicked out the squatter, collected back rent from 2 dead beats who were behind a total of $14,000 and evicted someone in the short time I have been in charge.. and I have raised the rent and by October of 2016 the rent roll will have gone from $300,00 annually to $674,000 .. ( some rents weren't  raised in almost 8 years and i started with new pricing for all new entries almost $300 a unit higher than they were getting last summer.. so I actually kinda think I'm pretty good at this.. do I know all the loop holes? nope? am I good with people and details? yes? do i have great vendors who i work well with and who want nothing but to please me? yes..do i truly care about the property and the people living there? yes.. i just get a little thrown off track when someone says they are calling the cops on me for endangering their life due to no A/C.. 

Originally posted by @Brandon Siewert:

I'm not familiar with Maryland LL tenant laws, but I would do what you are doing with the AC unit.  You've made reasonable accommodations and should not be liable for their hotel expenses.  I doubt Maryland has a law requiring AC repairs to be an emergency.

Let him call the police, it is not a criminal matter and they'll tell him that on the phone. Go the baseball championships and dont lose any sleep.  Send him a 30 day notice of non renewal prior to the expiration of his lease.  If he refuses to leave after that initiate eviction.

Management is a lot of work, but know your LL Tenant, Laws, document everything that happens with every tenant, operate in good faith and you'll be fine.

 Thank you.. while this is new to me I actually do like the work.. and everyone ( well the other 59 units think I am doing a great job.). in fact we now have a wait list and I turn people away every day over the phone.. changes have happened for the better and people say now that I am in charge they are staying forever.. even after I sent out rent increase letters.. so I think I will stick around..

Originally posted by @Garrett Hogan:

You have nothing to worry about here. This is a civil matter not a criminal matter. Police probably wont even respond.

Does the lease say you will provide working A/C's? Does it say anything about timeline for repairs?

Can you put a window AC in temporarily while the part comes? This is a cheap temporary solution so the tenant doesnt drive you crazy in the meantime.

 our windows slide left to right not up and down so there is nothing to hold a window unit in place.. it would be dangerous to put a window unit..his apartment runs length wise and if he did open the window in the front of the apartment ( living room dining room) and his bedroom in the back it would cause cross ventilation but he refuses to open the windows for safety reasons.. we are in a nice area and he is on the second floor.. our living room dining room have ceiling fans and we gave them 2 large stand up rotating fans.. the lease does say there is no compensation for a temporary lose of heat or a/c.. so would that still leave me liable for his hotel bill? and can he just go to a hotel of his choosing and bill me??

  If you saw my post last month I recently inherited a 60 unit apartment complex that I am now self managing..ok.. so here in baltimore it is june and temps are running about 85 degrees during the day  and goes down to 69 at night.. it has by no means been a hot summer this year so far..our air conditioning units are about 20 years old and I have had 4 services calls this month about units not working properly.. 2 were in need of freon, 1 need a whole new unit and 1 needs a part they are having trouble getting..all calls have been handled except the guy who needs the part they dont have.. they have said it should be fixed tomorrow.. here is the problem.. I came home to an email that said " if my air conditioner is not fixed by 6 PM I am calling the police on you for endangering our lives" I emailed back and asked if he had recieved the fan i had our handyman dropped off, he said yes.. then I asked if he had opened the windows for air flow.. he said he wouldnt open the windows due to safety issues.. I pointed out that he lived on the second floor and does not have a balcony.. and no one has ever climbed our building and broke in, and lots of people in our buildings have their windows open..his reply was he would not endanger the lives of his family as per someone elses suggestion.. then he sent me a receipt for a hotel an said I would need to reimburse him as they felt they were in jeopardy of heat exhaustion and fled to a nearby hotel.. I looked up the past weeks temps and it has been 85 during the day and 68-69 at night.. and i pointed out that at 69 degrees there would be no need to even run the air..  my question is  " what can the outcome of him calling the police on me have"?  I cant help that they don have the part?? they are very fast compared to other places i called.. all the a/c guys are busy right now..  also on a side note.. what reason/ paperwork do you need to let someone know you will NOT be renewing thier lease.. this is not the first time they have been total jerks.. when i took over my apartments he  was late every month for 6 months, when i went to his apartment and presented him with the late fee bill we argued for over an hour and he even called his wife on the phone and had her arguing with me over the charge..I am done with them.. just need to know i wont spend the weekend in jail.. my 7 years old is in the baseball championships.. thanks in advance..

Originally posted by @Rochelle Wilkinson:

Looking for input from everyone on what would be strong/ helpful college courses for my son to take to benefit him for future real estate investing. Little background info here.. I never went to college.. my mother was an alcoholic and I pretty much raised myself..literally.. we barely had a meal on the table every night let alone ever sat down to think about going to or applying to college.. at 21 i started a house cleaning business which is very successful.. I am now 44 and recently ( 2 years ago) inherited a 60 unit apartment complex from my uncle ( I was his favorite and he felt bad  about my rough childhood) it was managed poorly by a local company here I have been able to turn it around into a positive cash flow property.. I am still cleaning houses.. and managing my apartment complex.. I am looking to start buying homes near my apartment complex to expand my portfolio.. here is where I need your help.. my 16 year old son is starting to look at college courses.. we had a talk today about earned income and passive income.. i was explaining to him that even though my cleaning company was successful ( 13 girls cleaning over 100 houses a week) that I had a limit to how much i could earn based on how many hours me and my girls could work.. but with passive income it could be so much more.. he is so smart.. and me and my husband both own our own company's.. but I would much rather he get started now with real estate investing than spend 4 years and $100,000 on school loans to not use his degree in his field ( which I see a lot of my friends kids doing.. they go to school and spend 4 years and $100,000 and end up doing something unrelated to their major).. I know higher education gets your application to the top of the pile.. but I want more for my kids than that.. and of course feel real estate investing is the way to go.. I'm starting at 44 I am ok with trial and error... but  for an 18 year old entering college what courses/ majors would be best suited for real estate investment success??  PS.. I gave him a couple of my real estate investment books ( the typical ones off amazon.. rich dad.. how to invest in multi family properties ) to read....

 @ Jay Y.

Originally posted by @Jay Y.:

@Rochelle Wilkinson Yup, there are many paths one can take to succeed in life -- you don't always have to follow the same yellow brick road as everyone else.

Sometimes, I think too much education can be a bad thing... You stop thinking outside the box and confine yourself to only what you already know. I've seen it time and time again in industry... people will slave away at their day jobs and work increasingly harder trying to climb the corporate ladder, thinking it's the path to riches... Successful real estate investors and entrepreneurs have already figured out that it's a whole lot less work and effort to just own the freekin' ladder, instead.

Real education comes from LIFE EXPERIENCE. Being book smart is great, but being LIFE smart will get you a lot farther...

 I started a thread and asked people about background .. I will tag you .. please weigh in so I can keep your info to refer back to >> thanks

Looking for input from everyone on what would be strong/ helpful college courses for my son to take to benefit him for future real estate investing. Little background info here.. I never went to college.. my mother was an alcoholic and I pretty much raised myself..literally.. we barely had a meal on the table every night let alone ever sat down to think about going to or applying to college.. at 21 i started a house cleaning business which is very successful.. I am now 44 and recently ( 2 years ago) inherited a 60 unit apartment complex from my uncle ( I was his favorite and he felt bad  about my rough childhood) it was managed poorly by a local company here I have been able to turn it around into a positive cash flow property.. I am still cleaning houses.. and managing my apartment complex.. I am looking to start buying homes near my apartment complex to expand my portfolio.. here is where I need your help.. my 16 year old son is starting to look at college courses.. we had a talk today about earned income and passive income.. i was explaining to him that even though my cleaning company was successful ( 13 girls cleaning over 100 houses a week) that I had a limit to how much i could earn based on how many hours me and my girls could work.. but with passive income it could be so much more.. he is so smart.. and me and my husband both own our own company's.. but I would much rather he get started now with real estate investing than spend 4 years and $100,000 on school loans to not use his degree in his field ( which I see a lot of my friends kids doing.. they go to school and spend 4 years and $100,000 and end up doing something unrelated to their major).. I know higher education gets your application to the top of the pile.. but I want more for my kids than that.. and of course feel real estate investing is the way to go.. I'm starting at 44 I am ok with trial and error... but  for an 18 year old entering college what courses/ majors would be best suited for real estate investment success??  PS.. I gave him a couple of my real estate investment books ( the typical ones off amazon.. rich dad.. how to invest in multi family properties ) to read....