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All Forum Posts by: Ryan Moyer

Ryan Moyer has started 11 posts and replied 877 times.

Post: AirBNB Algorithm Question

Ryan Moyer
Posted
  • Property Manager
  • Orlando Kissimmee, Davenport
  • Posts 892
  • Votes 1,289

Like others have said, this is probably true technically but not in spirit.

Airbnb's algorithm is even more opaque than Google's.  No one really knows how it works.  But it's widely accepted that it likely focuses a lot on interest/engagement, similar to social media platforms.  In that sense conversion probably does matter in the same way that someone seeing your post on Facebook but not liking/commenting on it is bad for the post's reach.  But it's unlikely that 1 measly view occasionally will have any tangible impact.

Post: Experience with STR Property Managers in Gatlinburg, Pigeon Forge

Ryan Moyer
Posted
  • Property Manager
  • Orlando Kissimmee, Davenport
  • Posts 892
  • Votes 1,289

Generally the big box shops aren't the way to go in that area.  I would look at a more boutique place that's going to spend more time and energy on your place rather than your place just being another home in the blender.

Collin H and @Leslie Anne Morris come to mind.

Post: Airbnb "All in pricing" discussion!

Ryan Moyer
Posted
  • Property Manager
  • Orlando Kissimmee, Davenport
  • Posts 892
  • Votes 1,289
Quote from @Gerald Pitts:
Quote from @Ryan Moyer:

I've always thought it was funny how much flack Airbnb took for this compared to other industries that do the same.  Has no one shopped for a rental car recently?  They're even worse.  They don't show the total price on the next page, they make you flip through 5 pages and a lengthy checkout process before they finally plop the true total on you after showing you a different number throughout the whole process and hope you don't notice.

As I understand it, this is an American thing.  It's common for upfront pricing in other countries.  And as I understand it, in Europe, Airbnb has already been doing upfront pricing for a while (I could have misheard that).

Can't say that I hate it if we move in that direction, and maybe Airbnb will spur a change in all the other things as well so we can start getting upfront pricing on everything else too.


 Oh I hate them all lol!  It began for me with TicketMaster many moons ago.  


 And now that I think of it, it's really everything, not just travel stuff.  Even if you go to walmart's website and go to a particular product page or your cart it doesn't show you the true price including tax and shipping until you get into checkout.

It's interesting that all the vitriol is directed at Airbnb for this when basically every website in the country does it the same way.

Post: Should I leverage my equity and add to the portfolio?

Ryan Moyer
Posted
  • Property Manager
  • Orlando Kissimmee, Davenport
  • Posts 892
  • Votes 1,289

Maybe I'm confused.  I'm definitely not a financial advisor, so maybe I'm missing something.  But why would you pay off 3% loans just so you can take out a new loan on that equity at a much higher interest rate?

I think you need to make a decision on whether you want to buy additional properties or not.  Not just now, but ever.  If so, it doesn't make much sense to keep aggressively paying down cheap loans when you know you'll likely want to access that money later and have to pay a higher interest rate for it.

You can literally put the money you're using to pay down the loans into a fully liquid money market account right now that makes more than 3% interest, and retain complete access to the money at no cost when you want to buy another place.  So why is paying down the principal on the two non-commercial cabins even on the table as a consideration?

Post: Anyone using Stayfi?

Ryan Moyer
Posted
  • Property Manager
  • Orlando Kissimmee, Davenport
  • Posts 892
  • Votes 1,289
Quote from @Chris Napierala:
Quote from @Ryan Moyer:
Quote from @Chris Napierala:
Quote from @Ryan Moyer:

I use it in my 3900 sqft house w/ no extender and so far so good.  The house is two stories so everything pretty compact.  They recommended the extender but I tried it without it first and it's been fine.

Good product.  I just wish they'd listen to my advice of allowing the option of not requiring the guest to enter their info when they opt out of marketing.  Gotten a few complaints and one bad review because of it, but captured a lot of emails.

Thanks for the response.  Have you thought of putting some details regarding how the access internet and what is required to do so in your description or somewhere else applicable?

It's not that they're not able to connect, it's just that it creates distrust when the guest unchecks the checkbox to opt out of marketing, but still has to put their name/email in to connect.  StayFi should provide the option for the user to bypass putting in that info if they opt out of marketing.

If they opt out of marketing there's no reason to still require them to enter their info since we're not collecting it at that point anyway.  But then the user gets suspicious that they unchecked the box but still get an error that they HAVE to provide that info in order to connect, and thinks we're still collecting it even though they opted out.

That makes sense.  Do you still feel it's worth it knowing that?

 Yes, I still think it's worth it in spite of that.

Post: Anyone using Stayfi?

Ryan Moyer
Posted
  • Property Manager
  • Orlando Kissimmee, Davenport
  • Posts 892
  • Votes 1,289
Quote from @Chris Napierala:
Quote from @Ryan Moyer:

I use it in my 3900 sqft house w/ no extender and so far so good.  The house is two stories so everything pretty compact.  They recommended the extender but I tried it without it first and it's been fine.

Good product.  I just wish they'd listen to my advice of allowing the option of not requiring the guest to enter their info when they opt out of marketing.  Gotten a few complaints and one bad review because of it, but captured a lot of emails.

Thanks for the response.  Have you thought of putting some details regarding how the access internet and what is required to do so in your description or somewhere else applicable?

It's not that they're not able to connect, it's just that it creates distrust when the guest unchecks the checkbox to opt out of marketing, but still has to put their name/email in to connect.  StayFi should provide the option for the user to bypass putting in that info if they opt out of marketing.

If they opt out of marketing there's no reason to still require them to enter their info since we're not collecting it at that point anyway.  But then the user gets suspicious that they unchecked the box but still get an error that they HAVE to provide that info in order to connect, and thinks we're still collecting it even though they opted out.

Post: Anyone using Stayfi?

Ryan Moyer
Posted
  • Property Manager
  • Orlando Kissimmee, Davenport
  • Posts 892
  • Votes 1,289

I use it in my 3900 sqft house w/ no extender and so far so good.  The house is two stories so everything pretty compact.  They recommended the extender but I tried it without it first and it's been fine.

Good product.  I just wish they'd listen to my advice of allowing the option of not requiring the guest to enter their info when they opt out of marketing.  Gotten a few complaints and one bad review because of it, but captured a lot of emails.

Post: Do people like losing money in the Smoky Mountains?

Ryan Moyer
Posted
  • Property Manager
  • Orlando Kissimmee, Davenport
  • Posts 892
  • Votes 1,289
Quote from @Dave Stokley:
Quote from @Ryan Moyer:
Quote from @Justin Fox:

Paying 3k/year for a vacation place in the Smokey Mountains is cheaper than a time share.  Less scammy too.

Some would say owning a desirable cabin in the mountains is the value.  Not only now, but more so later.
I'd do it if I was a bit wealthier.  I just don't have the income to bank-roll bad years.


 Of course you have to consider that in the OP's hypothetical deal you're locking up $250k+ in cash that you can't invest elsewhere.  At current rates even just sticking it in a completely liquid money market account would net $10k a year which would buy a pretty sweet vacation.

I don’t think you have to consider that - that’s what investing is. I’m guessing the people buying a $1m can also afford the $10k vacation anyway. Plus you own a home you can vacation at, and can reasonably expect some appreciation on the property itself. 

 All I'm saying is you can't directly compare $3k/yr on a vacation home to $3k/yr on a timeshare.  Because it's really $3k/yr + losing reasonable access to $250k cash on a vacation home vs. $3k/yr + full access to $250k to do whatever you want with.

I'm not saying the latter is better, I'm just saying it often gets left out of these comparisons.  It's a huge difference.

Post: Airbnb "All in pricing" discussion!

Ryan Moyer
Posted
  • Property Manager
  • Orlando Kissimmee, Davenport
  • Posts 892
  • Votes 1,289

Good as a consumer, but I do think this will have a larger effect than people are anticipating, even for folks not hiding erroneous fees.

The reality is the total price on Airbnb/VRBO/etc comes out much higher than the nightly rate, typically.  Even if you're not making up silly fees, just having the service fee, a reasonable cleaning fee, and of course taxes can really add up.  And I think people DO get sucked into spending a bit more filtering by nightly rate, looking through a bunch of places, narrowing it down to a few they like, and then clicking through and seeing a higher than anticipated total.  But then at that point they've already kind of fallen in love with the places, and with the quality of place they've been looking at the last hour, and don't want to go back and start over and start looking at cheaper places more in line with their true budget, now that they've flipped through the more expensive stuff for the last hour and started to picture themselves there.

Honestly, the same thing happens to me when I'm traveling.  I get a number in my head like okay this one is $2500 and this one is $2600 and this one is $2500 which one do I like better?  Then I click through and realize whoops these are actually more like $3500/$3600/$3500 in total prices but now I'm pretty set on those places, even if my original intent was to be more in the $2500-$3000 range, and if it had shown total price up front, I'd not have looked at those places in the first place and gotten to a point where I felt inclined to spend extra on them.

Post: Airbnb "All in pricing" discussion!

Ryan Moyer
Posted
  • Property Manager
  • Orlando Kissimmee, Davenport
  • Posts 892
  • Votes 1,289

I've always thought it was funny how much flack Airbnb took for this compared to other industries that do the same.  Has no one shopped for a rental car recently?  They're even worse.  They don't show the total price on the next page, they make you flip through 5 pages and a lengthy checkout process before they finally plop the true total on you after showing you a different number throughout the whole process and hope you don't notice.

As I understand it, this is an American thing.  It's common for upfront pricing in other countries.  And as I understand it, in Europe, Airbnb has already been doing upfront pricing for a while (I could have misheard that).

Can't say that I hate it if we move in that direction, and maybe Airbnb will spur a change in all the other things as well so we can start getting upfront pricing on everything else too.