Hey @Jan Scilipoti and @Angel M., so sorry for the inconvenience! We're working on a fix right now for the audiobooks that are purchased on-site, but until that is released, I've included some more detailed instructions below. If this doesn't help, feel free to message me directly or contact [email protected].
iPhone Instructions
1. Download audiobook mp3 files to a desktop or laptop computer.
2. Make sure that iTunes is downloaded to both your computer and your mobile device. When you click the mp3 files on your computer, they should automatically open to iTunes. If not, right-click the mp3 files and select “Open With” > iTunes.
3. Connect your phone to your computer via USB cable or Wi-Fi.
4. iTunes should automatically prompt you to sync. If not, you can sync manually by selecting File > Devices > Sync.
Android Instructions
1. Download audiobook mp3 files to a desktop or laptop computer.
2. If your phone screen is locked, unlock your screen.
3. Connect your phone to your computer using a USB cable.
4. If on Windows, locate mp3 files on your computer and drag them into your device's Music folder.
5. If on Mac, download and install Android File Transfer. Locate mp3 files on your computer and drag them into your device's Music folder in Android File Transfer.