Quote from @Bruce Woodruff:
@Huiping S. The question to ask yourself is - How did these bad guests get past your screening policies? Were they a last minute booking? Do you have a 2 night minimum? Were they young?
Obviously we'll all have less than perfect bookings from time to time, but you need to tighten up so that bad guests are rare.....
The woman booked this AirBNB has 5 start reviews from 7 previous hosts and her government ID was verified by AirBNB. Not last minutes, not 2 nights minimum. From same state maybe is one concern..... I never asked guests' travel purpose although 99% are tourists by far.
She works for one flooring business(not so small). We couldn't identify that is her from front door camera when her AirBNB picture has two women but: this woman booked for few flooring men and one woman from Jacksonville FL come to Tampa for one project.
AirBNB finally paid but the process is annoying and time consuming.