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All Forum Posts by: Collin Hays

Collin Hays has started 113 posts and replied 2330 times.

Post: Smokies Report - Our revenues YTD and future guidance

Collin Hays
#2 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Property Manager
  • Gatlinburg, TN
  • Posts 2,360
  • Votes 3,309
Quote from @Andrew Steffens:

Without pulling the same report for ours I can say we are pacing about 12-15% up 2025 over 2024 in Tampa area.


 Overall, we are pacing up as well. Feb is down, but February is always slow, so I guess context is important.

Post: Need you opinion on going from long term rental to short term

Collin Hays
#2 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Property Manager
  • Gatlinburg, TN
  • Posts 2,360
  • Votes 3,309

Doing a bit of elbow grease homework can pay dividends. Sometimes your best choice is the decision not to do something.

Post: Interesting article about unique STRs

Collin Hays
#2 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Property Manager
  • Gatlinburg, TN
  • Posts 2,360
  • Votes 3,309

Fascinating read. Thank you for sharing!

Post: Potential STR Investment Prospects for a Newbie in Houston and Surrounding Markets

Collin Hays
#2 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Property Manager
  • Gatlinburg, TN
  • Posts 2,360
  • Votes 3,309
Quote from @Bryant Xavier:

Hey, Charan.

Welcome to the world of short-term rentals! I'm a short-term rental host, owner, and operator, and I do a lot of STR/mid-term rental investing and management. While I can't speak directly to the best STR spots in Houston, I firmly believe the College Station area is worth considering. It's relatively close to Houston and has strong demand due to Texas A&M, events, and business travel, making it a flexible market for STR and mid-term rentals.

If you’re open to exploring other high-performing areas, I’d be happy to share insights and data with you. Feel free to reach out, and we can chat ideas!

Looking forward to connecting!


 I agree on the College Station area. That said, I live in Texas, and I have found that the property taxes and insurance are prohibitively high to make a short term rental work here. Hopefully your results will vary!

Post: Smokies Report - Our revenues YTD and future guidance

Collin Hays
#2 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Property Manager
  • Gatlinburg, TN
  • Posts 2,360
  • Votes 3,309
Quote from @John Underwood:

This year is odd in that March is usually very slow at our PF cabin. This year is probably already 80% booked for March. This is our best March in 4 years. June is already almost full. Other months look more normal for this time of year.


 We have some cabins that are in the same shape as yours for March; this is an average of all of our properties.

Post: Smokies Report - Our revenues YTD and future guidance

Collin Hays
#2 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Property Manager
  • Gatlinburg, TN
  • Posts 2,360
  • Votes 3,309

I get asked fairly often "How are things in the Smokies right now?"  Here is the answer.  Our year actually begins on December 1, because those revenues are not booked until January.  We also have a "Pace Report" (PR), which tells us where we are at in revenues for various months, as compared to where we were exactly a year ago on this date.  

So here are our results and pace report so far:

December (2.5%) actual

January +2.6% actual

Pace:

Feb  (17.56%)

Mar  (11.9%)

Apr +13.4%

May +41%

Jun +7.6%

Jul  +14.9%

Aug  +9.9%

So as of right now, it appears that 2025 will be below last year in Q1, but is pacing to be above last year for Q2 and Q3.  Obviously, things can turn quickly if there is some sort of black swan event (pandemic, war, deep recession, etc.).

Hope this helps you guys!

Post: Aircover vs. Proper

Collin Hays
#2 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Property Manager
  • Gatlinburg, TN
  • Posts 2,360
  • Votes 3,309
Quote from @Lisa Peabody:

My husband talked to an agent yesterday and wondering if you all could help to educate me. So when you are talking about STR policy that means a DP policy? instead of a Homeowners? Then get a rider for extra coverage for liability?

This is what I found on google? So is this what is considered a STR insurance?

DP policies, or Dwelling Property policies, are insurance policies designed for residential properties that are not owner-occupied, such as rental properties or vacation homes. These policies focus primarily on providing coverage for the physical structure of the property.

There are three main types of DP policies:

DP-1 (Basic Form): A DP-1 policy offers the most basic coverage, protecting the dwelling against named perils such as fire, lightning, and explosions. It typically pays out actual cash value (ACV) for damages.
DP-2 (Broad Form): DP-2 policies provide more comprehensive coverage than DP-1, covering additional perils like burglary, freezing pipes, and falling objects. They often pay out replacement cost value (RCV) for damages.
DP-3 (Special Form): The most comprehensive DP policy, DP-3 offers "all-risk" coverage for the dwelling, protecting against all perils except those specifically excluded in the policy. It also typically includes liability coverage and pays out RCV for damages.


Thanks Lisa


 I am not an insurance expert, but the main point is, you want to be certain that the policy is not a standard homeowner's policy, nor standard landlord policy. You are operating a business. A mini hotel.  So you need a commercial policy. The policy must specify that it covers risks for overnight, or short-term, rentals.  A typical policy for short term rentals is going to cover most, if not all, of the perils you have listed.

But if it is a homeowner's policy or standard landlord policy, the insurer may well deny claims, since the property is being used differently than what is described in the policy. 

Post: referral program question

Collin Hays
#2 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Property Manager
  • Gatlinburg, TN
  • Posts 2,360
  • Votes 3,309

Two thoughts:

1. Some realtors may have ethical problems with this.

2. Real Estate Commissions in some/many states may prohibit this.

Post: I’m new to Airbnb and looking for any advice

Collin Hays
#2 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Property Manager
  • Gatlinburg, TN
  • Posts 2,360
  • Votes 3,309

The cleaning fee is a pass-thru item. You need to charge whatever you are having to pay, and that will vary by market and cleaner.

Post: What to do following this not so good review?

Collin Hays
#2 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Property Manager
  • Gatlinburg, TN
  • Posts 2,360
  • Votes 3,309

I wouldn't get too worked up about one review. Just say "we are so sorry to hear that you had issues with the sofa bed" and leave it alone. It's not the end of the world.