All Forum Posts by: Carrie Anderson

I just hired a VA company who said they had experienced VAs who post ads all the time, I talked to one of the top people in the VA company for an hour before I went ahead with them...I've gone through 2 "experienced" VAs who made such rookie mistakes, and this is *after* I gave them my MLS listing with all the details, and all the jpg's for them to post, mistakes such as posting my rental by agent as a for sale by owner, in the CITY of chicago not the suburbs, selected "furnished" even when the pictures show a vacant unit, listed as an apartment not a house, and with no way for anyone looking at the ad to contact me...I got the VA's time credited back, but not mine. But...there is another VA there who has been fielding the millions of emails, texts, and calls we get on the rental and asking them the initial screening questions and putting the info in a google sheets worksheet, so I can just contant the pre-qualified ones.

@Cal C. the best ways to use a virtual assistant no matter the source, elance, upwork, etc. Is the amount of training you are willing to provide them. Some come with training for what you want to do, others need to be held by the hand till they are ready to go. Again all about training. 

@Glen Gaidos most will use their own VOIP software ,whether it's Skype, ring central, 8x8 like some poster mentioned here. It's most important to know how good of a quality their internet connection is. I tried training someone from Manila, Philippines, but her connection was horrible and had lots of outage. So internet service is first then focus on type of software for VOIP.

@David Briley have you tried setting up a Paypal account and just using the email to pay using this. It has worked for me in the past (provided the supplier accepts Paypal). Otherwise, we have a way where the VA saves the invoice and then the owner pays for it later with a reminder task.