@Stuart Grazier, good to see you on here and I hope you do! For me, I definitely think it was the right one. When I started marketing at that time I was still flying 10-12 hours a day at the VTs so there is no way I could have answered the calls. And to be honest, I hate talking on the phone. She also did tasks like working in the CRM, follow up, all kinds of other to-do's that I shouldn't have been doing because I needed to be working on bigger tasks. So for me, it was the best fit.
There were a couple of exercises that I did to figure out what tasks I needed hired out before I decided this was the right position to hire first. I made a list of all the things I was currently doing, every little thing from checking email, turning on utilities, answering the phones, etc... Then I calculated my dollar per hour over the last year. Just added up how much money I made over the last 12 months and divided that by how many hours I worked that last year. My dollar per hour the prior year was $55/hour. So, I looked at that task list and just started highlighting the tasks that I could hire out at a cost significantly lower than that. That was my job description for the position I needed and it came down to a TON of admin tasks.
At first, I found almost all of my hires on Craigslist believe it or not. My first hire came from there (the one I talk about on the BP podcast) but she left after 3 weeks because her husband got a job in another state and they moved away. Her replacement was someone I met at a REIA and on here actually. She has worked with me since the beginning and is one of the only people who is still with me today. Right @Account Closed! Although she is starting her own bookkeeping business now and moving on and I'm incredibly excited for her.
Now we find most of our folks on Indeed and are always running ads for applicants whether we are actively hiring or not. I learned that lesson a few times the hard way, always be recruiting talent!