Hey everyone,
I just wanted to give an update for RESimpli now that I have been using it for a couple of months now. Please keep in mind, this is my opinion and I am not being paid by RESimpli or any other person for my comments. Hopefully, I can actually help the Investing Community with my own experiences and this will help someone decide if this software is for them or not.
First let me say, that I am totally impressed with how the company is run and that starts with Sharad. I am not just saying this because he is on this forum or post. He really is a proactive person. The company is as well. So far my experience with Resimpli's Customer Support has been exceptional. One of the reasons i chose ReSimpli was because I called one of the other companies I had narrowed my CRM down to (will withhold the name of the company) and they had one of the worst support teams I have ever experienced. They could hardly answer any questions and the ones they did answer just seemed a bit off and lacking. I gave them two chances just in case they had a newer support person. So ReSimpli wins out in this category.
I know I mentioned good support but also they have really good onboarding as well. They also tell you that if you need additional onboarding that they are happy to set up additional classes.
One thing I like is that they have a weekly Mastermind call. This is a good chance to see how to put the software to work. Sometimes there are guest speakers and sometimes it is Sharad showing you how to use the software. The videos are recorded and you can go back in the Help section and watch them later.
Now here is something that I hope changes. One of the reasons I chose ReSimpli was to also send out postcards. It is pretty easy to use and send out postcards. However, it may be 12 days before the order goes out (I think that is what it was on my last order). It worries me that another investor may reach my targeted homeowner before I do. I hope this amount of time will be reduced in the future.
There are always improvements taking place. Each month so far new updates have been added to the software making it easier to use. They even ask you for input to make changes. Just this past week, I got an email letting me know that they are making changes to all of the plans. Now all plans include List Stacking AND all plans now include the Driving For Dollars app. I have to say, that was pretty cool. A company adding more options to a plan instead of trying to Nickle and Dime me with upsells. How refreshing!
So my first few months with RESimpli have been good. The software is fairly easy to use and they really are on top of things. I hope this helps.