I'm wanting to offer my guests a discount for extending their stay, or coming in a day earlier, to help cover one night gaps in my calendar. How do I go about this exactly when they have already paid for their trip up...

Thought some of my experienced posters here might have some suggestions. I'm getting a lot of traction lately through booking.com. Unfortunately, they don't have the same kind of built-in damage purchase policy that V...

Just looking for creative input....our guests that were supposed to arrive on Friday sent a literally last-minute message saying that she had gotten sick and couldn't make it. She said she noticed our cancellation pol...

I got an booking inquiry from someone who wanted to bring two large labs and a small dog into my two bedroom vacation rental. I only allow one small dog. I responded within 1 hour that if they made $150 additional dep...

We run an Airbnb in High Point, NC. This time of the year is Furniture Market, which carries our highest daily rates of the year. We have a guest that was supposed to arrive last night from Texas but her plane got del...

What essential amenities do you offer in your short-term rental to ensure guests have a memorable stay? Let's exchange tips and ideas, from high-speed Wi-Fi to thoughtful amenities. Share here your favorite amenities ...

Hello all! I own a seasonal STR rental outside Chicago - summers are very busy and Sept-May is pretty empty. I have a guest (airbnb) staying one weekend during the off season but had an opportunity to rent to a mid-te...

Do you get pictures from your cleaners after every stay? I currently pay a premium price for my turnovers for a local cleaning company that specializes in STRs. They are there on time reliably, do a good job managing ...

The holidays are a long-awaited period for every business since it is the best time to maximize their return on investment, and vacation rental hosts are not an exception.
Therefore, taking action on planning a high...

Hi everyone,

Just got my first booking and my guest was asking if they could check out like 4-5 hours later than my check out time. Luckily my calendar is still pretty wide open so I’m able to make this exception plu...