How do you deal with late check out on air Bnb

[Mark Futalan]

Hi everyone, Just got my first booking and my guest was asking if they could check out like 4-5 hours later than my check out time. Luckily my calendar is still pretty wide open so I’m able to make this exception plus I would hate to get a negative review since I’m trying to build up my business. I wouldn’t want this to be an ongoing issue in the future so how do you guys go about handling this with getting penalized with air bnb? Thank you.

[Julie McCoy]

I charge an hourly fee for late check-out (or early check-in) and set the maximum at 2 hours.  I tell them I frequently have same-day check-ins (which is true) and that's the most I can give while still allowing my cleaners to do their job.  (this is also only true for my smaller houses; I don't allow it at my larger house, as my housekeeper needs the full turnaround time there)

I find the charge (it's only $10/hour) prevents frivolous requests.  I occasionally have people take me up on it, but not that often.