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Results (10000)
Eddie Smith Providing excellent service to tenants
4 June 2024 | 6 replies

What do you do to provide excellent customer service to your tenants? I see a lot of discussion here about maximizing profits and adding clauses to leases so that tenants take more responsibility for things, but I'm i...

Leonard Rybak Recent issues with mortgage broker
6 February 2024 | 42 replies

Hi everyone, just wanted opinions of this community.  I have done 3 deals using a mortgage broker recommended to me by a real estate agent (who I no longer utilize)  This mortgage broker was a little shakey on the fir...

Stephen Williams Need help to finish a BRRR after contractor stoped answering calls.
3 October 2024 | 17 replies

I have an issue with a home I purchased in Memphis through Midsouth Turnkey.  I was referred to them through Jason Hartman's Network.  The contract signed for the property was a 90 day cosmetic rehab with some distrib...

Eleanor Weiss Landlord bypassing property manager?
24 October 2022 | 8 replies

Having survived into my 80s, and having been a member of many different organizations and party to a number of contracts, I know that "bypassing the chain of command" is a universal issue.  Happens a lot in the wider ...

Kimberly Oney Tenant utility transfer issues
7 July 2018 | 3 replies

I am asking for a co-owner friend of mine.  She has a property that was leased to an individual. This property was used (and abused). The tenant left with proper notice and was given their deposit back "prematurely" a...

Account Closed Fined for trash collection from HOA
5 March 2018 | 3 replies

Below is an email I received this morning from my HOA regarding trash that had been left outside my rental property from a rehab I have been working on with my property management company...

Thank you for making sur...

Joshua Stein What makes a good property manager (PM)? What makes a bad one?
18 August 2022 | 24 replies

I'm one year into having a property manager take over one of our properties, it's mainly great because that income is now (almost) truly passive - probably requires less than 1 hr of time each month.However, my PM see...

Matt Wharton Contractor not sending final bill
28 July 2014 | 5 replies

Three weeks go, we severed ties with a contractor for several reasons, mainly poor communication and reliability issues. We've been asking for the final bill from them ever since and got an email back two weeks ago sa...

Peter P. Resident/client communication with email and texting
26 February 2016 | 1 reply

I have been reading some old posts here on BP about communicating via email and text/SMS.  This was a common issue I heard about from clients when I worked for a large property management software vendor and the probl...

Amie D. Should I fire my property manager
21 January 2015 | 35 replies

I am an out of state landord and have been working with a property manager on one of my properties for about two years.

He has been great at keeping the place rented, getting decent bids on repairs, doesn't upcharge ...