Need help to finish a BRRR after contractor stoped answering calls.

[Stephen Williams]

I have an issue with a home I purchased in Memphis through Midsouth Turnkey.  I was referred to them through Jason Hartman's Network.  The contract signed for the property was a 90 day cosmetic rehab with some distributions paid and now I am getting no phone calls.  I went to Memphis a couple of weeks ago to visit with Kenny Shaw and some of his people and they showed me some of their projects in progress and gave a rundown on mine.  they told me it only needed a week to get it done.  Now it's two weeks later and they are not returning emails or phone calls.  I reached out to my contact with Hartman's team and they spoke with him.  He told them he was going to reach out to me.  No contact and no returned phone calls.  I have a what's app group with him alon gwith others for the property and it shows he has read my messages. 

So at this point, I will be going to Memphis to take custody of the property and try to get it done myself. Is there anyone on here with good references of contractors that can help me out along with the best property managers in the area for me to visit with to determine who I should hand over operations to once the work is done. I haven't fully been setup yet as I have cash but I will be taking out a HELOC to get the rest of the job done. It's definitely putting a wrench in my life which is the primary thing I wanted to avoid.

[Stephen Williams]

Quote from @Nida Kazmi:

Quote from @Stephen Williams:

I have an issue with a home I purchased in Memphis through Midsouth Turnkey.  I was referred to them through Jason Hartman's Network.  The contract signed for the property was a 90 day cosmetic rehab with some distributions paid and now I am getting no phone calls.  I went to Memphis a couple of weeks ago to visit with Kenny Shaw and some of his people and they showed me some of their projects in progress and gave a rundown on mine.  they told me it only needed a week to get it done.  Now it's two weeks later and they are not returning emails or phone calls.  I reached out to my contact with Hartman's team and they spoke with him.  He told them he was going to reach out to me.  No contact and no returned phone calls.  I have a what's app group with him alon gwith others for the property and it shows he has read my messages. 

So at this point, I will be going to Memphis to take custody of the property and try to get it done myself. Is there anyone on here with good references of contractors that can help me out along with the best property managers in the area for me to visit with to determine who I should hand over operations to once the work is done. I haven't fully been setup yet as I have cash but I will be taking out a HELOC to get the rest of the job done. It's definitely putting a wrench in my life which is the primary thing I wanted to avoid.

Hey, sorry about all this, you're right it is absolutely unacceptable. Reach out to triumph, they've been absolutely fabulous on my other property I bought through crestcore. And by fabulous, I mean their communication is ON POINT about everything, and I'm grateful. Message me privately because I think we can't share links or numbers here. But Lawson will get you taken care of! 

I've also just bought my first property with mid South turnkey, and it just closed. So I'm going to be on top of the rehab. I think mid South has grown without placing the proper personnel infrastructure that they absolutely need to run these projects. 

That is what it looks like and it is also what Carrie told me when I spoke with her about it. The best thing you can do is really be on top of them with the draws. I wasn't. They sent the pictures and it looked good but with debris all around but I feel I should've demanded a video walk through before I agreed with a draw. I will message you because I'm trying to find whatever contact I can to make this a quick and painless as possible. I am also looking for a HELOC to not have to pay out of pocket to finish this and just use the equity in the home.