Got a call today from a tenant about the central AC not cooling - the fan is on but not blowing cold air.Tenant is in a 2/1 two people with two 50 pound dogs.Tenant is inherited from my last purchase so still on a 2 ...

Landlords! What do you do when a tenant calls in the middle of the night? 

I'm using Cozy as my property management software. I'm thinking about using their maintenance feature. I'm wondering if anyone uses this exclusively or if you have a policy for standard vs emergency issues?I'm conside...

Hello BP,Newbie here..So I noticed that quite a bit of folks hold a stockpile of cash for each rental property that they have to be safe.  Say you buy a reasonable priced home that's in fairly good condition low maint...

I have a tenant who voluntarily terminated his tenancy and moved out on 11/2. I'm currently doing owner move-in after he left. On the night after he left, I asked him when he will remove his two cars parked on the str...

How do you handle after hours maintenance requests? Not only from the communication of the problem from tenant to PM, but dispatching contractor.

I have a couple properties (total of 7 units) that I self manage. A couple of times a year I go on vacation to scuba dive. These trips are usually in remote foreign locations where phone service is unavailable. I’m n...

Should I be planning to provide my phone number as a contact for my self managed short term rental?  I've seen a lot of LTR posts where it is recommended using a Google number which is not a problem but it is still a ...

For this who handle their own property management, do you take calls 24/7 or do you have regular hours? Can all problems wait until normal business hours? Just trying to get a feel for how others handle emergency si...