Contact information for Self Managing an STR

[Tom Freestone]

Should I be planning to provide my phone number as a contact for my self managed short term rental?  I've seen a lot of LTR posts where it is recommended using a Google number which is not a problem but it is still a direct line to me.  I was hoping I could just manage the communication through Airbnb and VRBO.

[Michael Baum]

All our guests get my cell. So far, zero issues in 6 years. Personal contact and ease of communication is a key to 5 star reviews.