![](https://bpimg.biggerpockets.com/no_overlay/uploads/social_user/user_avatar/607463/small_1621493681-avatar-andreac30.jpg?twic=v1/output=image&v=2)
We have a Strict cancellation policy but guests are asking for full refunds due to events that are cancelled in the area. We are not in a region of the US that Airbnb recognizes in the extenuating circumstance guideli...
![](https://bpimg.biggerpockets.com/no_overlay/uploads/social_user/user_avatar/1150043/small_1621509617-avatar-erika29.jpg?twic=v1/output=image&v=2)
Hey everyone, looking for some advice on charges back to guests in Scottsdale, specifically around heating a pool for them. About to install an electric heater, I want to minimize interactions though and avoid request...
![](https://bpimg.biggerpockets.com/no_overlay/uploads/social_user/user_avatar/2561974/small_1666901654-avatar-addisonr8.jpg?twic=v1/output=image&v=2)
Hey all,Have my sights set on Abilene, TX for SFH investing. Can anyone recommend investor-friendly lenders and property managers in this area?
![](https://bpimg.biggerpockets.com/no_overlay/uploads/social_user/user_avatar/2435743/small_1680664547-avatar-camerona83.jpg?twic=v1/output=image&v=2)
Hi BP, I run a small time property management company that helps take care of STR's and second homes in Summit County, Colorado; an area completely saturated with STR's, and I'm starting to see a correlation of pain p...
![](https://bpimg.biggerpockets.com/no_overlay/uploads/social_user/user_avatar/172400/small_1694588952-avatar-nathan_a.jpg?twic=v1/output=image&v=2)
Looking for input on how to handle orphan nights. My cabins typically rent in the $400 - $600/night range. I've been reaching out to guests and offering them the chance to add a day to their trip for $250. So far I ha...
![](https://bpimg.biggerpockets.com/no_overlay/uploads/social_user/user_avatar/218934/small_1621434056-avatar-c_williamson.jpg?twic=v1/output=image&v=2)
Hi All-Question for vacation rental owners out there. We've had our listing on HomeAway, VRBO and Airbnb for about a year now. Here's the listings in case anyone wants to take a look:https://www.airbnb.com/rooms/234...
Hello all! Just finding this site. We have had some really mixed experiences this year with inconsiderate guests, and we have been playing around with the deposit vs insurance. As most would recoginze, most guests ...
![](https://bpimg.biggerpockets.com/no_overlay/uploads/social_user/user_avatar/1909339/small_1722451703-avatar-hvnsbeerealty.jpg?twic=v1/output=image&v=2)
Hello everyone,
I’m diving into the world of short-term rentals and would love to hear your unique insights! I am on the journey to acquiring a charming 2-
bedroom, 1-bath cottage in a popular tourist area. To make ...
![](https://bpimg.biggerpockets.com/no_overlay/uploads/social_user/user_avatar/2513418/small_1659998747-avatar-tarab99.jpg?twic=v1/output=image&v=2)
We live in a rural town that attracts a lot of groups who fish and hunt. The need has been brought forward that they would like "home cooked meals" and my mother happens to love cooking. The thought was to have it pre...
![](https://bpimg.biggerpockets.com/no_overlay/uploads/social_user/user_avatar/274731/small_1656618655-avatar-brycej8911.jpg?twic=v1/output=image&v=2)
How are you collecting a deposit, or putting holds on credit cards, for your STR direct bookings?We want to avoid charging them for the stay plus the deposit, then refunding the deposit after they check out.