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Updated almost 5 years ago, 03/17/2020

Andrea Cole's profile image
Andrea Cole's profile image
Andrea Cole
  • Real Estate Investor
  • from Summerfield, North Carolina
  • Member since Aug 22, 2016
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User Stats

56
Posts
55
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Andrea Cole's profile image
Andrea Cole's profile image
Andrea Cole
  • Real Estate Investor
  • from Summerfield, North Carolina
  • Member since Aug 22, 2016
Connect
Andrea Cole
  • Real Estate Investor
  • Summerfield, NC
55
Votes |
56
Posts
Short-Term & Vacation Rental Discussions

How are you handling Coronavirus cancellations?

Andrea Cole
  • Real Estate Investor
  • Summerfield, NC
Posted

We have a Strict cancellation policy but guests are asking for full refunds due to events that are cancelled in the area. We are not in a region of the US that Airbnb recognizes in the extenuating circumstance guidelines. I'm inclined to adhere to our cancellation policy but I'm having trouble putting into words the rational. Thoughts?? Am I being unreasonable?

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