Here are some simple tips to help you communicate better with your guests:Respond Promptly: Try to reply to messages and inquiries quickly, ideally within an hour, to show you’re attentive.Provide Clear Info: Make sure your listing is detailed with information about your home, rules, and check-in process to set clear expectations.Personal Touch: Use the guest’s name and reference their questions to make them feel welcomed and valued.House Manual: Create a simple guide with Wi-Fi details, local tips, and house rules to answer common questions.Check-In and Check-Out: Send reminders with instructions a day or two before their stay and before check-out to keep things smooth.Respect Privacy: Let guests know you’re available if they need anything but respect their privacy preferences.Handle Issues Well: Address any concerns promptly and professionally to ensure a positive experience.Follow Up: Check in after their arrival to make sure everything is okay and thank them after their stay, asking for feedback.If you have any questions about managing your Airbnb, feel free to reach out for tips or advice!

Hope this helps...If you would like to discuss more or have a scenario run, let me know. 

Let me know if there’s anyway I can help!

Would you mind taking this 8 question survey to help me understand your pain points as an investor? 

Thanks for the replies and help, after talking with them and the explanation of the eviction given I've decided to rent to them. 

Very Helpful

Haha, but I hope this helped! 

I then met my current partner, and we started investing together.Honestly, having a partner has been a huge help for me.

Thanks so much @Chris Seveney, this is so helpful.

I have a ton of resources about the Detroit market I'd be happy to share.Hope that helps.