Skip to content
×
PRO
Pro Members Get Full Access!
Get off the sidelines and take action in real estate investing with BiggerPockets Pro. Our comprehensive suite of tools and resources minimize mistakes, support informed decisions, and propel you to success.
Advanced networking features
Market and Deal Finder tools
Property analysis calculators
Landlord Command Center
$0
TODAY
$69.00/month when billed monthly.
$32.50/month when billed annually.
7 day free trial. Cancel anytime
Already a Pro Member? Sign in here

Join Over 3 Million Real Estate Investors

Create a free BiggerPockets account to comment, participate, and connect with over 3 million real estate investors.
Use your real name
By signing up, you indicate that you agree to the BiggerPockets Terms & Conditions.
The community here is like my own little personal real estate army that I can depend upon to help me through ANY problems I come across.
General Landlording & Rental Properties
All Forum Categories
Followed Discussions
Followed Categories
Followed People
Followed Locations
Market News & Data
General Info
Real Estate Strategies
Landlording & Rental Properties
Real Estate Professionals
Financial, Tax, & Legal
Real Estate Classifieds
Reviews & Feedback

Updated 7 months ago,

User Stats

36
Posts
18
Votes
Jeffrey Reyes
18
Votes |
36
Posts

Free Tips and Advice to my fellow Airbnb Hosts

Jeffrey Reyes
Posted

Guest Communication Tips: Making Your Airbnb Experience Smooth

Effective communication is key to great Airbnb hosting. Here are some simple tips to help you communicate better with your guests:

  1. Respond Promptly: Try to reply to messages and inquiries quickly, ideally within an hour, to show you’re attentive.
  2. Provide Clear Info: Make sure your listing is detailed with information about your home, rules, and check-in process to set clear expectations.
  3. Personal Touch: Use the guest’s name and reference their questions to make them feel welcomed and valued.
  4. House Manual: Create a simple guide with Wi-Fi details, local tips, and house rules to answer common questions.
  5. Check-In and Check-Out: Send reminders with instructions a day or two before their stay and before check-out to keep things smooth.
  6. Respect Privacy: Let guests know you’re available if they need anything but respect their privacy preferences.
  7. Handle Issues Well: Address any concerns promptly and professionally to ensure a positive experience.
  8. Follow Up: Check in after their arrival to make sure everything is okay and thank them after their stay, asking for feedback.

If you have any questions about managing your Airbnb, feel free to reach out for tips or advice!Happy hosting!