Keys to our success can be broken down into one word: communication.... but obviously gets much more detailed than that.Looking for feedback from out of state investors in this situation.

All communication should be in writing, very short, no emotions.

This can open up lines of communication a bit.

The only thing that isnt 5-stars is their communication...its not great. 

Some examples:Using a home office for communications with my property manager, agent, etc.Attending a real estate conference or trainingI've been reading on various forums that REI at this level (just owning a few properties on the side but having a W-2 job) is considered an investment and not a business, so the types of deductions mentioned above wouldn't apply.

In my office, we require the tenant to at least pay something every week just so we know they are staying in communication and making an effort.

Rules depend on speaker and audience, medium of the communications channel, and type of relationship between. 

The purpose of a partnership is to scale and grow, and having the same skillset as each other does none of that.Once you have a partner, ensure open, honest communication is maintained.

I am also sending her a text tomorrow notifying her I'm no longer accepting texts as a way of communication unless its an emergency, setting office hours, and that all repair requests will be needed to fill out a work order request and email to me. 

We have a smart lock controller and access system that now has smoking and party sensors to acknowledge violations and communicate to the proper party.