Also, let me know if there's anything I can help with!

When I have a problem with my PMS Streamline (my provider) has always fixed and/or helped implement, have you reached out to them?

I do not agree with those saying "just move on", and here's why: they will undoubtedly do this again, and we, as landlords, owe it to our fellow LLs to help each other.Although you may very well never collect the money owed you (But you also may get at least some, read on to see why)....there is another bigger reason to go through the Small Claims process.

Google search isn't giving me an authoritative answer.Any expert advice will be helpful.

Recently, I’ve started adding a serving tray with items to help my guests feel more comfortable during their stay, including a QR code to an online welcome packet.

There's limited STR in Pinehurst; with VRBO and AIRBNB it seems easier for someone to "scout out" what a property is like, versus looking in other rental (longer term) sites.I hope this helps!

Any guidance will help!

A drop in rates will help somewhat, but I think the bigger issue is that rents and prices are out of balance. 

Hope some of that helps!

Bottom line...bolt.Patricia,Thank you for sharing your concerns about the EverSeal system in regards to insurance.We have had success throughout the nation in consulting with insurance underwriters to help them understand the EverSeal system to allow our cooperative client to continue their coverage with their current carrier.This does vary though from carrier to carrier and underwriter to underwriter.