They tend to expect a difficult and expensive solution to keep their butts out of legal disruption. 

Do you think they see which one has the best reputation, customer service, which counter clerk is the nicest?

We agreed that wasn't a good solution.

Don't beat yourself up about it, but offering a quick temporary solution will always help ease tension.Did you concede too much or too little? 

It may be worth at least writing them a letter explaining your disgust with their behavior and see if they can provide a solution to prevent it from happening again. 

If a PM is solely aligned with the investor and promises to only place the very best tenants, then I have a solution.

@Tequila Brown you should take into account when you ask about something who has a "solution" for you in their answer.

Any recommendations on the best kind of lock or solution for that?

You might be able to find a creative financing solution such as seller financing to buy the property, but that doesn't help with funding the $200k rehab.Ultimately, you only have $50k available to support a $600k project.

This travel agent packages vacation packages for travel agents, and his customers are other travel agents, not people off the streets looking for vacations.