It's a false circumventive solution, honestly. 

They become advocates, eager to refer others to join our network.

I was hoping the perfect solution would just fall from the sky.

@Spencer DixonRecommend exploring as many sources as possible to get referrals AND cross-reference them to get as much accurate information as possible.Check out NARPM.com, BP’s Property Manager Finder (BiggerPockets: The Real Estate Investing Social Network), etc.Also, encourage you to learn from the mistakes of others - by reading posts here on BiggerPockets about owners not having their expectations met by their current Property Management Company.

From my experience, here are a few property management companies that my clients have worked with:ERA Solutions: They have a strong presence in C-class neighborhoods.Realize Property Management: Better suited for A and B-class neighborhoods, though they do manage some C-class properties.Ohio Elite Management: Primarily focuses on B and C-class neighborhoods.

You don’t need a 50 page llan you will never refer too but a one pager with actionable items is my recommendation

Good luck and I hope you find a solution :)

Does anyone have any recommendations or something they can refer me to. 

This is the class of property that I'm referring to when I talk about very high tenant demand and low vacancy. 

Here's my slidedeck on MTRs which is basically what you're referring too.