This park is cash flowing approximately 11k/month, the owners have an onsite resident who acts as the manager (collects rents, shows units for rent, communicates with owners daily) and also does most of the day-to-day maintenance.

Junathean, It sounds like he has a property management company to communicate with the tenants for showing windows, etc. 

@Anil BajnathYou don’t need to communicate any further.

A few red flags to watch out for would be:- Asking for a large loan application fee or other fees upfront  - Unusually low interest rates for a hard money/private lender (real hard money/private lenders aren’t loaning money at 4-5% but fake ones usually advertise those rates)- Email communications with really bad English/grammar indicating the sender might be from out of the country- Claiming they loan nationwide in all 50 states (most non-bank, hard money/private lenders operate in only certain states and don’t lend nationwide)- Claiming they can do loans from $5,000 to $50 million (most lenders that will loan you $5,000 can’t do a loan for $50 million, and most lenders that can do a loan for $50 million aren’t going to bother doing a loan for $5,000)- Offering to send you a photo of their drivers license (fake lenders tend do this to convince you they’re legit but I guarantee you it’s not their license they’re showing you and a real lender would never do this)- Not caring about your qualifications or the merits of the deal (basically willing to “approve” you no matter what you bring to them since they know they’ll never actually fund it)- Terms that seem just way too good to be trueThat’s just a few things to watch out for.

I'd suggest ceasing all communication and finding a new lender.

I find I need to communicate more and better with my wife.

The client is the bank, not the borrower, never the borrower.An appraiser must first communicate with the client in all cases before completing an appraisal for hire.

Thankfully we have great tenants who are communicative and transparent.

Here we are at the 5th, no rent, no communication on any hardship due to COVID-19. 

. - If your resident paid rent, begin communicating now by thanking them.