I e-mailed her requesting the agreement "today" 2 days ago and yesterday and told her on the phone - and I still do not have it.

It is always much cleaner to have the current management send a simple introductory notice of change, which the new management should follow up with a more detailed letter which might include how maintenance requests are made and other non-material, lawful, changes to routine operations.

We don't mind changing filters on our cost due to the fact that quite a lot of tenant don't change filters as requested by landlord (found that out on BP forum as well).

Ideas:- Request itemized invoices that outline the supplies, subcontractors, workers on the project, and materials purchased?

Do you advise having an LLC before approaching apartment property managers with your rental requests?

Due to huskies being listed on the dangerous breeds list, we are unable to grant your request to keep a husky in your unit."

How long does your property manager respond to your request? 

Essentially, our Notes require the request to change payment address to be made in writing and submitted to the Borrower's address as listed in the Note by first-class mail or personal delivery. 

It's terribly important to be nice but firm on ridiculous tenant requests. 

Contractors do need final approval from the lender but you are allowed to request your own if they are licensed and insured.