I suggest you check out their website as they definitely have some knowledge in dealing with bad reputation of property managers. 

We are now looking to start purchasing buy and hold SFH and duplexes in Grand Rapids area and are in need of a reputable property management company?

It sounds like you may need to hire a management company, just make sure it is a reputable one as you don't want upset tenants.

Investing with a developer that has an established track record protects your investment in a number of ways because A) the developer is going to do their own research and they aren't going to go for a bad deal and B) the developer has an incentive to pay you back in order to protect their reputation.  

It would be my recommendation to find a local, reputable attorney to aid you in deciding what the best route for you would be.Sincerely,MLK

I know that's a harsh assessment, but don't soil your reputation locally.  

Any QI of good repute can handle your exchanges.  

Go ahead and find a reputable general maintenance company that you can work with on the general stuff.  

I need to check out your supplier!

Reputation is very valuable in this network based, community of note traders.