I love it when conservative assumptions regarding condition, end up playing out in our favor.

There was some chitter chatter about them expanding their footprint to a few other counties (they only lend on real estate within their specific county footprint of business), one cost of that would have been no longer being able to offer that HELOC (I guess the HELOC is a good "gateway product" to get new checking/savings account customers, new car loan and wealth management customers, you get the idea).

The only thing is, just like with many 'tiny homes' you are losing a large % of customers right out of the gate.

Therefore, I choose not to make the payment because I wasn't sure that it will go through.Anyways, I spoke with the customer service and made the payments now so the account is current again.

Visiting the property is absolutely the best way to get comfortable plugging in numbers for these assumptions.  

I don't know if this is specifically the case with Chase, but some banks and credit unions have subsidiary appraisal management companies collecting that appraisal fee, so that would be even better for the bank if that is the case.The other garbage estimator websites, like Zillow or Redfin, do the same stuff, but are aimed at bringing business in the door for their primary customers -- real estate agents (you, the person reading this, are the product being sold).

Consistency, Listening oriented, high customer service. 

And since I"m not hawking my services on BP like you, I will make the perfectly logical assumption your skill set is not nearly what you claim it to be so we are indeed not a good fit for collaboration. 

My assumption is that you are looking as you want to learn a market to help identify deals.

Salesforce software is a great CRM(customer relations management) & I found it intuitive to learn.The latest is a Cloud service so you could access and share it from anywhere.What I liked is the the interactions can be given status tags and you know what stage the conversation is at, who's got the ball, what is need from whom.IMO, this CRM is suitable for almost every need.