(Setup a google voice number) This should limit your interactions to an email saying a repair man will be by to give an estimate at X time..Hope that helps!

In some states, it is illegal to record a conversation or interaction unless all parties are aware of the recording. 

Maybe he had a really bad interaction in his youth or was taken advantage of by somebody of another ethnicity and he has a grudge ..maybe he is racist maybe he’s an atheist maybe a democrat maybe he’s a nazi .. look the point is Are you hiring him to build you a fence or for pastoral / counseling ?

Keep your properties well maintained and your interactions with tenants respectful and kind.

Be professional in your interactions.  

That way he's not interacting directly with you, so your emotions are in check. 

Pay very close attention to all of your interactions with them.

As it simply became too much to handle, we had to threaten eviction (which my wife successfully handled in person, as it was tough for me interacting with young attractive females casually prancing around the house wearing nearly nothing!).

It's too early to know what the interaction between borrowers and lenders will be.

David, that's the beauty of blogging and the interaction with social media.