Sorry for your pain

From managing the finances, hiring out contractors for work, to the psychology of keeping tenants happy and paying on time.

But I do think it's an easier pill to swallow, psychologically, if they can see that along with the higher rent, at least the new owner is improving the place and (presumably) going to be response to maintenance and maybe even unit improvement requests.If you are looking to upgrade the units strategically, one by one, then I would target specific units for higher rent increases and hope those tenants move out.

But never get the call back.Ty how would I talk them over the phone to find their pain points?

MF also lowers management expense a tad, taxes are less of a pain... on and on...

I'm an active investor and feel your pain when trying out a new company - I like companies who I know I can count on ... even if it costs me a few more bucks per year!

Don't get me wrong, it does not mean its a walk in the park, buy the wrong property in the wrong location and you will feel the pain.

We had professional contractors pain the living room and kitchen.

If you have a strong mindset as a strong foundation, you can learn anything you need to.So, I would recommend jumping on to the Starting Out and Investor Psychology forums - they have a lot of good stuff there.  

The two largest challenges were an error on my credit report that delayed the loan application by a week and was a huge pain to fix.