Every other private lender I find seems to be supported by a random website (which are not listed on BP) and just wants me to send them information without any professional interaction.

Being professional in interactions with actual and prospective tenants and caring for maintenance issues are your best protections against a lawsuit.

Also, the brokerage deals with all the accounting and some tenant interaction.

. :) (I'm rarely in the city when I'm not working)Eventually I can see myself scaling out to LTRs and hiring a property manager so I'm no longer putting in the amount of work/oversight that I currently am, but that will only come once I've hit my cash flow goal to replace my income; I enjoy interacting with my guests (most of the time) and it's not too time-consuming.I've taken a different approach than Tim has with my properties - I'm buying smaller ones, with a smaller up-front investment and (moderately) higher COC, but the trade-off is I have multiple properties to manage in order to achieve the cash flow Tim's getting with one.  

Location is not important, as all interactions will be via phone and emailAny Suggestions would be greatly appreciated. 

The couple I’ve talk to are expected to do just that because they have no more future interaction with those clients.

@Bryan Blankenship I manage my properties myself, so I can't speak to the property management relationship side of your question, but I did want to throw out an often overlooked aspect of the software PMs choose to use: the tenant experience.As a property manager, you rightfully evaluate software based on your experience day-to-day interacting with it and your owners experience on their login portal.

If she confronts you or your tenants, make sure you record the interaction.

Always use your business entity name in all communications and interactions.

Her parents live next door and all the other tenants (except one) are older and retired, so they stay indoors and don't interact much.