They only charge a small $2 ACH transaction fee which either you can pay or the tenants can pay (autopay options, even pay with credit card), features a maintenance portal, background screening options, expenses, report sheets, signature system for lease agreements/notices, essentially all the features you could want.I've saved well over $20k in the past 5 yrs by self-managing.

Once I send the document for signature, they have a week to sign and return it.

Or, is this someone that you gave keys to before getting signatures and payment?

Feel free to dm me or text me at the number in my signature! 

I also understand that we cannot produce motivation, it is either there or it isnt.With that being said @Justin Silverio it is really hard for me to take what you say as fact considering that in your signature you link to your website which is obviously in competition with yellowletters.com, not trying to sound hostile here but consider the source...

Tenants are given opportunity to challenge the balance we are suing them for.Many tenants do not show up in court, resulting in a default judgment against them.Michigan statute requires tenant be given at least 10 days to pay their balance to stay in the property.If paperwork is not correct or tenant has story judge believes, case may be adjourned to allow additional preparation.Judgments are good for 56 days from judge’s signature dateDay 35:AFTER REQUIRED 10 DAYS: We contact tenant about their plans to move or pay.

Maybe at the bottom you type Best Regards and then actually sign your signature. 

If I do, I use Zillow's customizable templates and email to them for e-signature.  

I even sent tenant a lease renewal agreement for e-signature and there is no response.

Add a copy of the request letter and signature, as well as your written response, to the tenant file which should be kept according to your record retention policy.