All of my contact information is listed, Feel free to reach out if you have questions.

You will not get a lot of responses on here for several reasons - too many questions, not a big enough pool of people to answer the questions, and most agents have no clue about what it takes to work with investors. 

My questions: Is this something you would consider? 

So my question is what do they need to do to make sure they aren’t blamed for any of this and also see about getting a refund.

Some questions to clarify1.

And so that I did - I completed their long list of essay questions and another 2 months goes by.

Feel free to message me with more questions as they come. 

When I conduct the initial inspection, that's when I answer questions, look for unreported maintenance, see if there are any concerns, look at how they are maintaining the rental, etc.At the same time, this would be a great opportunity for you to explain your situation.

@Alf Holst as far as offering a discount to certain professions, I can see that being called into question as discriminatory.

I know lots of questions come up about offering a car as an option and generally most say that's not worth it.