Step 1 is to write a serious offer and get the conversation going.Step 2 is going to be a conversation between your Realtor and the other Realtor about how one unit is to be vacant within 59 days of closing, which will be a requirement of the underwriter on the FHA loan.If you try to skip to step 2 without doing step 1, and it's a remotely warm market (everything I post has a bias from me being in California), my experience has been that the listing agent and seller are going to regard you as a looky loo and tire kicker, your Realtor will be lucky to even get a returned phone call. 

If they have constant late payments on cell phones, credit cards, etc... and a lot of open accounts I tend to think they aren't very good with their finances.

By the way--- I was on my phone and it was late last night when I replied...

In fact Im at 100% occupancy and my phone rings off the hook with potential tenants looking for 1 bedroom units.

I understand your point about terms and conditions for cable/phone/credit card, but there are also laws about what can and can't be included in those contracts.

My partner and I do direct mail marketing and she does the phone sales resulting or starting from.  

Wait till you get the "ringless voicemail" that actually makes your phone ring..... 

Mailing address, emails, phone numbers, etc. can anyone out there help me pleaseeee?

The rare times I've had to speak with them via phone or correspond via email, I found their customer service excellent.

Use other services to trace the phone numbers if you don't mind getting on the phone.